Vanguard very SLOW to fix web site problem

[Vinvestor]

Hello,

A large portion of my total Vanguard portfolio is invested in two different Vanguard Annuity accounts. For the past four weeks Vanguard has still not removed these accounts from "other" and return them to the pie chart slices that once split them into stocks, bonds, and cash. Clicking on "View my asset allocation dollar/percentage breakdown by holding" gives a very incorrect pie chart view of the percentages I have in small cap stocks, large cap stocks, international stocks etc. I am told Vanguard is working to correct the problem. If so why is it taking them so long?

Very Upset Flagship Client