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01-16-2006, 06:36 AM
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#1
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Thinks s/he gets paid by the post
Join Date: Jul 2005
Posts: 1,466
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Amazon.com
Is is my imagination that Amazon's shipping seems very slow? I ordered a DVD on 1/8 using 3-5 day standard shipping (I presume that it means DVD will ship between the 11th and 13th). I look at my account and it states that my order is preparing to ship and will receive between 1/25 to 1/28. huh?? Of course there's no customer service number as far I can see. It seems like my last 5 orders have been painfully slow and I'm paying a cost for shipping.
Sorry for the rant. The whole Empire Carpet thing has me going this morning.
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fuzzy? cute?
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01-16-2006, 06:40 AM
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#2
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Thinks s/he gets paid by the post
Join Date: Oct 2004
Posts: 1,719
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Re: Amazon.com
__________________
He had one of those rare smiles with a quality of eternal reassurance in it . . . It faced, or seemed to face, the whole external world for an instant and then concentrated on you with an irresistible prejudice in your favor. -- The Great Gatsby, F. Scott Fitzgerald
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01-16-2006, 06:54 AM
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#3
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: May 2005
Location: Lawn chair in Texas
Posts: 14,183
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Re: Amazon.com
Got ESRB's book in about 3 days!! 8)
Now if I can find time to read it...
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Have Funds, Will Retire
...not doing anything of true substance...
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01-16-2006, 07:19 AM
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#4
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Recycles dryer sheets
Join Date: May 2004
Posts: 495
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Re: Amazon.com
Quote:
Originally Posted by cube_rat
Is is my imagination that Amazon's shipping seems very slow? I ordered a DVD on 1/8 using 3-5 day standard shipping (I presume that it means DVD will ship between the 11th and 13th).
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I think it means it will take 3-5 days to get to you from the actual date they ship it, which could be in 3 weeks.
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Yelnad --"What you're paying for is an education, not a room at the Sheraton,and sometimes that education is uncomfortable."- Jim Terhune, Dean of Student Affairs, Colgate University
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01-16-2006, 07:26 AM
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#5
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Jun 2002
Location: Texas: No Country for Old Men
Posts: 50,000
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Re: Amazon.com
Quote:
Originally Posted by yelnad
I think it means it will take 3-5 days to get to you from the actual date they ship it, which could be in 3 weeks.
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My experience is they tend to "under promise and over deliver", stating a long ship/delivery date, beat that by several days in an effort to generate high customer satisfaction ratings.
__________________
Numbers is hard
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01-16-2006, 08:36 AM
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#6
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Thinks s/he gets paid by the post
Join Date: Feb 2003
Location: Nomadic in the Rockies
Posts: 2,720
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Re: Amazon.com
My few experiences with them are mostly positive; if they have the item in stock it gets out pretty quick.
However, beware of books that haven't yet been published. They'll put it up for sale as soon as they hear a rumor of a book. intercst was negotiating with IDG for do ER for Dummies (IIRC) and the book showed up on Amazon. intercst and IDG didn't agree on something-or-other and another author did the book instead to the dismay of some pre-orders (I didn't order that one). I ordered a book related to MBTI that Amazon said was to publish in May 2003...then May 2004, then May 2005... I may have added a year in there but we're approaching at least 3 years since my order and I'm wondering how they handle when the customer moves before they ship the item.
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01-16-2006, 04:05 PM
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#7
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Moderator Emeritus
Join Date: Jul 2005
Posts: 2,811
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Re: Amazon.com
I have been ordering from Amazon for a few years now and I can say that with only a few exceptions, delivery was as advertised. The times they were slow were do to third party sellers and not Amazon directly.
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Work? I don't have time to work....I'm retired.
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01-18-2006, 07:07 AM
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#8
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Recycles dryer sheets
Join Date: Nov 2003
Posts: 92
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Re: Amazon.com
They appear to follow a "Just in time" stocking philosophy.
I sell my book through them, but I can only ship to them after they send me an order. They have software that monitors sales and inventory quantities, then it generates the order. Most of the time it works ok. However, if I experience a spike in sales, sometimes by the time they generate the order or a day or after, they will run out of books, then there is a lag time when they are out of books before the shipment gets there.
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