Originally Posted by Bikerdude
Just curious if anyone has received a letter from Anthem?
I did in a round-about way from the state retirement system:
Due to the recent Anthem cyberattack, current and former Anthem members (dating back to 2004) are being offered identity repair assistance and credit monitoring services, at no cost, via AnthemFacts.com starting today, Friday, Feb. 13, 2015.
What is Anthem providing?
Anthem has arranged to have AllClear ID protect your identity for two years at no cost to you. The following identity protection can be used at any time during the next two (2) years:
Credit monitoring: Members may enroll in credit monitoring, which alerts consumers when banks and creditors use their identity to open new credit accounts.
Identity theft repair assistance: Should a member experience fraud, an investigator will do the work to recover financial losses, restore the member’s credit, and ensure the member’s identity is returned to its proper condition. This assistance will cover any fraud that has occurred since the incident first began.
Child identity protection: Child-specific identity protection services will also be offered to any members with children insured through their Anthem plan.
What do I need to do?
Credit monitoring is provided at no cost, but requires enrollment. Learn how to sign up at AnthemFacts.com or call 877-263-7995.
Identity Theft Repair assistance (AllClear SECURE), can be activated with a phone call. If a problem arises, simply call 877-263-7995 and a dedicated investigator will do the work to recover financial losses, restore your credit and make sure your identity is returned to its proper condition.
Child identity protection and other additional layers of protection (AllClear PRO), including credit monitoring and a $1 million identity theft insurance policy require enrollment through AnthemFacts.com. For a child under 18 years old, AllClear ID ChildScan identifies acts of fraud against children by searching thousands of databases for use of your child’s information. To use the PRO service, you will need to provide your personal information to AllClear ID. Learn how to sign up at AnthemFacts.com.
When is it available?
Now, as of 2 p.m. ET on Friday, Feb. 13, 2015, visit AnthemFacts.com or call 877-263-7995. AllClear ID is ready and standing by to assist you. You may access these services at any time during the 24 month coverage period. Anthem will also notify potentially impacted current and former members by U.S. Postal mail with this same information on credit monitoring and identity protection services.
What else can I do?
Anthem recommends that potentially impacted members remain vigilant for incidents of fraud and identity theft, including reviewing account statements and monitoring free credit reports. In addition, you can report suspected incidents of identity theft to local law enforcement, Federal Trade Commission, or your state attorney general. To learn more, you can contact the FTC:
Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580
Identity Theft | Consumer Information
Contact the credit bureaus
You can obtain additional information from the FTC and the nationwide credit bureaus about fraud alerts and security freezes. You can add a fraud alert to your credit report file to help protect your credit information. A fraud alert can make it more difficult for someone to get credit in your name because it tells creditors to follow certain procedures to protect you, but it also may delay your ability to obtain credit. You may place a fraud alert in your file by calling just one of the three nationwide credit bureaus listed above. As soon as that bureau processes your fraud alert, it will notify the other two bureaus, which then must also place fraud alerts in your file. In addition, you can visit the credit bureau links below to determine if and how you may place a security freeze on your credit report to prohibit a credit bureau from releasing information from your credit report without your prior written authorization.
PO BOX 740241
ATLANTA GA 30374-0241
PO BOX 9532
ALLEN TX 75013
PO BOX 6790
FULLERTON CA 92834-6790
Credit Freeze | Place a Security Freeze on Your Credit | TransUnion
What if I have other questions?
Please visit AnthemFacts.com to learn how to access these services. Anthem has also established a dedicated toll-free number for questions related to this incident. That number is 877-263-7995.