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Old 08-04-2016, 08:38 AM   #21
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Originally Posted by Sunset View Post
I have to wonder if it might be the connection where you plug it in to charge. I have a laptop that this happened to, the connection just inside the computer broke, so of course it would not take a charge most of the time unless you had the wire pulled in certain direction.

You could take out the old battery, and charge it directly, and see if it holds a charge, if it does, then it's not the battery itself.
A couple last tests to perform before opening would be to see if the battery charges normally with the computer turned off, and a voltage stress-test to check for intermittent current in the charger/cord/plug.
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Old 08-04-2016, 09:09 AM   #22
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I'm playing with it now, and I've gotten it to charge up for a change. One thing I did was get rid of an ASUS Web Storage app. I also wonder whether the OneDrive was continually trying to sync files.

I'm getting it all backed up, and will investigate more soon.

She says the HP Stream computer seems slower on the internet, so we might take that back.
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