Join Early Retirement Today
Reply
 
Thread Tools Search this Thread Display Modes
Citi and others reducing select card benefits
Old 06-25-2019, 10:16 AM   #1
Administrator
MichaelB's Avatar
 
Join Date: Jan 2008
Location: lumpen slums of cyberspace
Posts: 29,863
Citi and others reducing select card benefits

Looks like Citi Cards is reducing car rental and travel benefits. Here’s one link https://thepointsguy.com/news/citi-s...fits-on-cards/
Quote:
Effective September 22, 2019, Worldwide Car Rental Insurance, Trip Cancellation & Interruption Protection, Worldwide Travel Accident Insurance, Trip Delay Protection, Baggage Delay Protection, Lost Baggage Protection, Citi® Price Rewind, and 90 Day Return Protection will be discontinued and will no longer be provided for purchases made on or after that date. Coverage for purchases made before that date will continue to be available, and you may continue to file for benefits in accordance with the current benefit terms. Roadside Assistance Dispatch Service and Travel & Emergency Assistance will be discontinued and will not be available on or after September 22, 2019.
Here’s s related article that describes a more general effort by credit card issuers to reduce some levels of benefit. https://www.nbcnews.com/better/busin...e-s-ncna884406
__________________

MichaelB is offline   Reply With Quote
Join the #1 Early Retirement and Financial Independence Forum Today - It's Totally Free!

Are you planning to be financially independent as early as possible so you can live life on your own terms? Discuss successful investing strategies, asset allocation models, tax strategies and other related topics in our online forum community. Our members range from young folks just starting their journey to financial independence, military retirees and even multimillionaires. No matter where you fit in you'll find that Early-Retirement.org is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with our members, see fewer ads, upload photographs, create a retirement blog, send private messages and so much, much more!

Old 06-25-2019, 10:41 AM   #2
Thinks s/he gets paid by the post
 
Join Date: Mar 2013
Location: Coronado
Posts: 1,185
The Citi Costco card benefits page says:

Quote:
Effective September 22, 2019, Trip Cancellation & Interruption Protection and Citi® Price Rewind will be discontinued and will no longer be provided for purchases made on or after that date. Coverage for purchases made before that date will continue to be available, and you may continue to file for benefits in accordance with the current benefit terms.
I've never used either of these benefits, but I did plan to use the Trip Cancellation & Interruption Protection if it were ever needed. I guess I'll be using a different card for travel going forward.
__________________

cathy63 is online now   Reply With Quote
Old 06-25-2019, 11:14 AM   #3
Thinks s/he gets paid by the post
 
Join Date: Jan 2006
Posts: 3,724
Thanks for posting this. We use the Citi Costco car rental at times so good to know.
kaneohe is offline   Reply With Quote
Old 06-25-2019, 12:56 PM   #4
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
pb4uski's Avatar
 
Join Date: Nov 2010
Location: Vermont & Sarasota, FL
Posts: 22,744
+1 I have used Price Rewind a number of times in the past for large purchases.
__________________
If something cannot endure laughter.... it cannot endure.
Patience is the art of concealing your impatience.
Slow and steady wins the race.

Retired Jan 2012 at age 56...60/35/5 AA
pb4uski is offline   Reply With Quote
Old 06-25-2019, 01:15 PM   #5
Thinks s/he gets paid by the post
 
Join Date: Jan 2006
Posts: 3,724
Quote:
Originally Posted by kaneohe View Post
Thanks for posting this. We use the Citi Costco car rental at times so good to know.
starting a good news rumor.........not to believed till you see it in print.........
The Costco car rental insurance is being retained but may be dropped on some other cards. I asked for a written confirmation , was referred to a website which says nothing other than perhaps the existing benefit. It does not say anything about this being an exception to the general demise so don't believe it till you see it in print from Citi/Costco........several reps have told me verbally it will continue.
kaneohe is offline   Reply With Quote
Old 06-25-2019, 01:23 PM   #6
Moderator Emeritus
Bestwifeever's Avatar
 
Join Date: Sep 2007
Posts: 17,514
I just got an email from Capital One (a Citi card) about signing up for its free Wikibuy when shopping, crowdsourced price matching. I guess that replaces price matching as a perk. https://wikibuy.com/capitalone?utm_s..._date=06242019
__________________
“Would you like an adventure now, or would you like to have your tea first?” J.M. Barrie, Peter Pan
Bestwifeever is offline   Reply With Quote
Old 06-25-2019, 01:42 PM   #7
Thinks s/he gets paid by the post
 
Join Date: Jan 2006
Posts: 3,724
[QUOTE=Bestwifeever;2256961]I just got an email from Capital One (a Citi card)
kaneohe is offline   Reply With Quote
Old 06-25-2019, 01:50 PM   #8
Moderator
Aerides's Avatar
 
Join Date: Nov 2015
Posts: 3,600
Amex keeping and upping benefits...that's what they always sold themselves so I'm glad to see that's not changing. I'll keep that in mind next time I have a purchase I want to extend a warranty on, or for travel.

I think perhaps these cards are underselling the benefits. Sure a lot of customers don't know about them, but what they can't really know is how many customers used THAT card for THAT purchase and now won't.
Aerides is offline   Reply With Quote
Old 06-25-2019, 02:05 PM   #9
Thinks s/he gets paid by the post
 
Join Date: Jan 2011
Location: Fair Lawn
Posts: 1,679
Quote:
Originally Posted by Aerides View Post
Amex keeping and upping benefits...that's what they always sold themselves so I'm glad to see that's not changing. I'll keep that in mind next time I have a purchase I want to extend a warranty on, or for travel.

I think perhaps these cards are underselling the benefits. Sure a lot of customers don't know about them, but what they can't really know is how many customers used THAT card for THAT purchase and now won't.
Fortunately/unfortunately I've used AMEX's extended warranty protection 4 times. 3 times it was easy-peasy and very fast. One time was a bit harder only because I couldn't find the store receipt (I had a credit from the store at time of purchase so my AMEX statement didn't seem to match the item). Even that last time took maybe a week, start to finish. I'm a loyal AMEX holder.
mystang52 is offline   Reply With Quote
Old 06-25-2019, 02:29 PM   #10
Moderator Emeritus
Bestwifeever's Avatar
 
Join Date: Sep 2007
Posts: 17,514
[QUOTE=kaneohe;2256976]
Quote:
Originally Posted by Bestwifeever View Post
I just got an email from Capital One (a Citi card)
Oops
__________________
“Would you like an adventure now, or would you like to have your tea first?” J.M. Barrie, Peter Pan
Bestwifeever is offline   Reply With Quote
Old 06-25-2019, 03:03 PM   #11
Thinks s/he gets paid by the post
SumDay's Avatar
 
Join Date: Aug 2012
Posts: 1,511
Dang, I have used that car rental protection. One time, in Vegas, I backed into a pole. The credit card paid what would have been my State Farm deductible, and I paid the rest OOP. Made it much less painful. That sure was a good trip.
__________________
FIRE Class of 2018 @ 61

Old men and women sit in the shade of trees they planted long ago
SumDay is offline   Reply With Quote
Old 06-25-2019, 04:16 PM   #12
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
audreyh1's Avatar
 
Join Date: Jan 2006
Location: Rio Grande Valley
Posts: 22,684
I use my United Club card by Chase, which offers primary rental car insurance. Sapphire offers the same benefit AFAIK.
__________________
Retired since summer 1999.
audreyh1 is offline   Reply With Quote
Old 06-26-2019, 08:17 AM   #13
Recycles dryer sheets
T-Minus's Avatar
 
Join Date: Dec 2014
Location: Snowbird
Posts: 216
Quote:
Originally Posted by pb4uski View Post
+1 I have used Price Rewind a number of times in the past for large purchases.
Same here. I’ve received almost $500 back in total price rewinds!
T-Minus is offline   Reply With Quote
Old 06-26-2019, 12:54 PM   #14
Thinks s/he gets paid by the post
walkinwood's Avatar
 
Join Date: Jul 2006
Location: Denver
Posts: 2,960
From the linked point guy's article
Quote:
As of publish, we haven’t found a Citi card that doesn’t show a message noting removed benefits when you log-in to your account online.
I just logged into my Costco citicard account. No messages. So, Costco cards may be exempt - at least for now.
walkinwood is offline   Reply With Quote
Old 06-26-2019, 01:25 PM   #15
Thinks s/he gets paid by the post
 
Join Date: Mar 2013
Location: Coronado
Posts: 1,185
Quote:
Originally Posted by walkinwood View Post
From the linked point guy's article


I just logged into my Costco citicard account. No messages. So, Costco cards may be exempt - at least for now.
See Post #2 in this thread for the changes to your Citi Costco card. You can find this info on the Rewards and Benefits / Card Benefits page after you login. If you already dismissed the pop-up message that appears on that page, or if it didn't appear for you for some reason, then click on FAQs link on the left side of the Card Benefits page.
cathy63 is online now   Reply With Quote
Old 06-26-2019, 01:29 PM   #16
Thinks s/he gets paid by the post
 
Join Date: Mar 2013
Location: Coronado
Posts: 1,185
Quote:
Originally Posted by kaneohe View Post
starting a good news rumor.........not to believed till you see it in print.........
The Costco car rental insurance is being retained but may be dropped on some other cards. I asked for a written confirmation , was referred to a website which says nothing other than perhaps the existing benefit. It does not say anything about this being an exception to the general demise so don't believe it till you see it in print from Citi/Costco........several reps have told me verbally it will continue.
Here it is in print (well online print) from the Citi Costco Card FAQs. You must be logged in to see the FAQs about changes for your specific card.
https://www.cardbenefits.citi.com/faq.aspx

Quote:
What Protection Benefits will I still have on my card?
You will continue to have Worldwide Car Rental Insurance, Roadside Assistance Dispatch Service, Travel & Emergency Assistance, Damage & Theft Purchase Protection and Extended Warranty on this account. You can view Your Guide to Protection Benefits on this site under "Quick Links". It contains complete coverage details, including coverage limits, what’s covered and what’s not covered. Coverage details for these remaining benefits are not being changed.
As a cardmember, you will also continue to receive a range of other card benefits including FICO® Credit Score, Citi® Identity Theft Solutions, and Citi Entertainment.
cathy63 is online now   Reply With Quote
Old 06-26-2019, 02:10 PM   #17
Full time employment: Posting here.
 
Join Date: Aug 2014
Location: Red Rock Country
Posts: 706
Ha! These benefits were the only reason to have my Citi mastercard. Extended warranty is going away from my card as well.
Ian S is online now   Reply With Quote
Old 06-26-2019, 02:27 PM   #18
Thinks s/he gets paid by the post
 
Join Date: Jan 2006
Posts: 3,724
Quote:
Originally Posted by cathy63 View Post
Here it is in print (well online print) from the Citi Costco Card FAQs. You must be logged in to see the FAQs about changes for your specific card.
https://www.cardbenefits.citi.com/faq.aspx
Thanks much.........appreciate the confirmation.
kaneohe is offline   Reply With Quote
Old 06-28-2019, 01:33 PM   #19
Thinks s/he gets paid by the post
walkinwood's Avatar
 
Join Date: Jul 2006
Location: Denver
Posts: 2,960
Quote:
Originally Posted by cathy63 View Post
See Post #2 in this thread for the changes to your Citi Costco card. You can find this info on the Rewards and Benefits / Card Benefits page after you login. If you already dismissed the pop-up message that appears on that page, or if it didn't appear for you for some reason, then click on FAQs link on the left side of the Card Benefits page.
Thank you Cathy.
__________________

walkinwood is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Citi Cash Back Card Autopay? mountainsoft FIRE and Money 18 03-16-2019 11:09 AM
Citi ThankYou Premier Card Sojourner FIRE and Money 12 06-23-2018 12:02 AM
Costco CITI credit card Brat FIRE and Money 29 11-08-2016 01:30 PM
Pre Paid Credit Card/ Gas Card or Credit Card nphx Other topics 4 04-29-2008 01:04 PM
Citi Card AA mielage offer MJ FIRE and Money 7 09-06-2005 06:15 AM

» Quick Links

 
All times are GMT -6. The time now is 09:15 AM.
 
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, vBulletin Solutions, Inc.