It gets better...
After I complained about having spent my money to get a report to correct their error the previously smug lazy moron had the woman who made the original error mail a shopping mall gift certificate to me for the cost of the credit report along with a letter of apology. I felt compelled to write to the woman thanking her and saying that I understood that the far greater fault was with the jerk who "explained" why I was declined.
Anyway, now I have a credit card (with a credit limit much higher that I requested) that I never use and don't really want. I did get the $50.00 sign up bonus though. It wasn't worth it, and I don't think I'll do it again.
This sounds like it belongs in the customer service thread.