I will have to make estimated tax payments to the state this year, and I was completely gobsmacked by the procedure.
They don't allow online estimated payments.
They also don't allow you to download and print the necessary forms. It seems they think their scanner can only deal with voucher forms printed by their own printer, so I had to make a phone call and ask them to mail me some voucher forms.
Now I must fill out their forms and snail mail them in so they can scan them and process my payments.
I miss the delightful aroma of mimeograph ink!