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Old 06-24-2009, 11:05 AM   #21
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We have a pile of points in a number of programs, British Airways, Qantas, Hawaiian Airlines and like others are hoping these programs hold out until we can exhaust our points.

Changes we have noticed with the programs, when DH was a top level flyer with BA we could book any FF seat at a moments notice, no problems. Now he has no status seems as if there is nothing available for the next 100 years in any class. Qantas have slowly but surely eradicated any value in their program. When an airline introduces an improved program you know there is only one side that can benefit from that program. We flew with Qantas to Australia last week and after both having horrendous flights we feel we are done with them. Hawaiian is reasonable, we usually use the points we accumulate to upgrade to First Class when we fly to Australia. They are normally pretty good about allowing the use of the points as well.

When we came back from Australia this week we flew Virgin and have to say they have the best inflight service I have encountered for a long time. We were in Premium Economy, great leg room, they had fantastic in flight entertainment and the service was exceptional. So for any of you jaded flyers it might be worth taking a look at the Virgin product. Their employees seem young and fresh, not bitter and twisted like the old timers. I know it doesn't solve the problem of what you do with the million miles you have and are unable to use, however it does prevent you giving any more money to those airlines that have alienated you.
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Old 06-24-2009, 12:16 PM   #22
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DangerMouse, I racked up a good portion of my FF on flights to Australia on United. When I first started flying there in 1988, the attendants were late 30ish. My last flight there was in 2002 and it was the same attendants pretty much and mid-fifties with attitudes that drove me bonkers.

I flew business mostly but maybe 30% in first and the deterioration in service in that 14 year period was astonishing to recall.

Like your DH has experienced, my FF Program level means nothing to them now. If anything, I represent a liability.

I understand they are on hard times but the solution to a better position in the future is not to alienate the flyers.

Oh well, my plan is to find bookings and go ahead and use these up quickly, even if I have to travel to places that I had not yearned to see. Beats losing the miles.

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Originally Posted by DangerMouse View Post
We have a pile of points in a number of programs, British Airways, Qantas, Hawaiian Airlines and like others are hoping these programs hold out until we can exhaust our points.

Changes we have noticed with the programs, when DH was a top level flyer with BA we could book any FF seat at a moments notice, no problems. Now he has no status seems as if there is nothing available for the next 100 years in any class.

I know it doesn't solve the problem of what you do with the million miles you have and are unable to use, however it does prevent you giving any more money to those airlines that have alienated you.
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