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FTP Failure
Old 03-04-2015, 04:15 PM   #1
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FTP Failure

I've been uploading things with FireFTP for years. Today when I try it, I get an "Unable to make a connection. Try again." error.

It appears to be a timeout error.

I can think of nothing that's changed since I was last able to do it on Feb 26.

Things I've tried:

Turn off Windows 8 firewall.
Bypass router by connecting to cable modem.
Download and run another FTP client (FileZilla. same error).
Reboot.

If I go to https://www.wormly.com/test_ftp_server and run their test I also get a timeout.

If I go to https://www.wormly.com/test_ftp_server and run their test from my Nexus 7 I also get a timeout.

Any ideas?

UPDATE: SOLVED: The host name used to be suddenlink.net. Now it is pages.suddenlink.net.
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Old 03-04-2015, 04:26 PM   #2
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Any reason you think the problem is at your end rather than the host?
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Old 03-04-2015, 04:32 PM   #3
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Can you connect to other FTP server(s)?
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Old 03-04-2015, 04:32 PM   #4
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what ftp server are you trying to connect to ? Timeout generally indicates the server is offline or not responding.
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Old 03-04-2015, 04:33 PM   #5
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Got it.

The host name used to be suddenlink.net.

Now it is pages.suddenlink.net.

Oh, man, a few annoying hours wasted.
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Old 03-04-2015, 04:34 PM   #6
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Quote:
Originally Posted by braumeister View Post
Any reason you think the problem is at your end rather than the host?
I called tech support.

On one call, the woman said "I don't know what FTP is" and couldn't transfer me to anyone else.

On another call the tech said that there have been no changes, and I am the first one to report a problem.
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Old 03-04-2015, 04:53 PM   #7
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Well, at least the woman didn't ask, "How do you spell that?"
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Old 03-04-2015, 05:12 PM   #8
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Code:
C:\Users\Admin>ping suddenlink.net

Pinging suddenlink.net [208.180.42.11] with 32 byt
Reply from 208.180.42.11: bytes=32 time=297ms TTL=
Reply from 208.180.42.11: bytes=32 time=56ms TTL=2
Reply from 208.180.42.11: bytes=32 time=54ms TTL=2
Reply from 208.180.42.11: bytes=32 time=53ms TTL=2

Ping statistics for 208.180.42.11:
    Packets: Sent = 4, Received = 4, Lost = 0 (0%
Approximate round trip times in milli-seconds:
    Minimum = 53ms, Maximum = 297ms, Average = 115

C:\Users\Admin>ping ftp.suddenlink.net
Ping request could not find host ftp.suddenlink.ne
ry again.

C:\Users\Admin>ping pages.suddenlink.net

Pinging pages.suddenlink.net [54.152.147.8] with 3
Reply from 54.152.147.8: bytes=32 time=64ms TTL=47
Reply from 54.152.147.8: bytes=32 time=20ms TTL=47
Reply from 54.152.147.8: bytes=32 time=29ms TTL=47
Reply from 54.152.147.8: bytes=32 time=19ms TTL=47

Ping statistics for 54.152.147.8:
    Packets: Sent = 4, Received = 4, Lost = 0 (0%
Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum = 64ms, Average = 33ms
Whatever. You got it.

The ftp servername is documented on this page:

Personal Webspace using FTP
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Old 03-04-2015, 05:17 PM   #9
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Quote:
Originally Posted by TromboneAl View Post
I called tech support.

On one call, the woman said "I don't know what FTP is" and couldn't transfer me to anyone else.

On another call the tech said that there have been no changes, and I am the first one to report a problem.
Of course she couldn't, she already told you she doesn't know Fone Transfer Protocols.
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Old 03-05-2015, 06:05 AM   #10
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I had a weird problem like that once decades ago. I did a dump of the TPC stream and discovered the server was sending an auth request that my firewall blocked. I had to open the appropriate port and it worked. These days I would not remember how to do any of that.
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Old 03-05-2015, 06:45 AM   #11
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Just one more point about fireFTP. Should you find yourself having issues in the future, it is also sometimes helpful to turn on debug.

tools->options->interface->"Show debug information"

----

I suppose we confused some non techie folks wondering what fireFTP is all about.
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Old 03-05-2015, 10:31 AM   #12
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Anyone remember beforeMosaic? Just email, FTP and newsgroups. Now FTP is embedded in the browser.
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Old 03-05-2015, 10:42 AM   #13
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Quote:
Originally Posted by yakers View Post
Anyone remember beforeMosaic? Just email, FTP and newsgroups. Now FTP is embedded in the browser.
Sure and before that, X.25, kermit ,UUCP, zmodem , rcp...
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Old 03-05-2015, 10:58 AM   #14
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Originally Posted by rbmrtn View Post
Sure and before that, X.25, kermit ,UUCP, zmodem , rcp...
I loved gopher!

And zmodem blew away xmodem.

Ah, those were the days. Crap, getting old!
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Old 03-05-2015, 01:12 PM   #15
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Y-modem anyone?
http://www.textfiles.com/programming/ymodem.txt

Then go up a level and see what's in /programming.
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