I searched for any signs of "contact us" in Hotmail and was not successful.
Alternatively, you may have a solution to how to create a new folder in Hotmail. I used to be able to do it...either by selecting a "new folder" option after selecting "move" or perhaps it was to select "new" and then "folder"
(might be confusing Yahoo mail w/ Hotmail).
In any case, I used to be able to do it, both on an ancient Win 95 computer and a new Macbook (also at the library computer). Now I can't do it anywhere. Just recently I had the same problem w/ Yahoo Mail. Don't know if it was cause and effect, but in the Yahoo case, I was able to e-mail them and eventually the problem was fixed.
Alternatively, you may have a solution to how to create a new folder in Hotmail. I used to be able to do it...either by selecting a "new folder" option after selecting "move" or perhaps it was to select "new" and then "folder"
(might be confusing Yahoo mail w/ Hotmail).
In any case, I used to be able to do it, both on an ancient Win 95 computer and a new Macbook (also at the library computer). Now I can't do it anywhere. Just recently I had the same problem w/ Yahoo Mail. Don't know if it was cause and effect, but in the Yahoo case, I was able to e-mail them and eventually the problem was fixed.