Originally Posted by fosterscik
I've had an account for years, but I don't think I've ever used the phones system. I use the internet to read balances, transfer money (very convenient; my kids also have ING accounts and transfers are "instant"), and write electronic checks. I use the smartphone app to deposit checks I get (maybe 1 or so every month to two months). I'm curious what you use the phone system for.
Thanks, MRG and fosterscik, for your input. Greatly appreciated.
I use the IVR to check balances and transfer funds. I try to avoid doing financial stuff on the internet unless absolutely necessary as I am sure the Russian, Chinese, etc. hackers are smarter than me.