Join Early Retirement Today
Reply
 
Thread Tools Search this Thread Display Modes
Moto G3 Android Phone won't let me answer it
Old 02-12-2019, 01:36 PM   #1
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Amethyst's Avatar
 
Join Date: Dec 2008
Posts: 7,492
Moto G3 Android Phone won't let me answer it

I have a Moto G3 Android smartphone. When it rings, it doesn't give an "answer" option any more, and I can't find anything in Settings to bring that option back. Does anyone else have this type of smartphone?

Now, when the phone rings, a flashing circle appears. When I touch the circle, or swipe right or left, it doesn't answer the phone. It either cuts it off, or displays an icon of a "red" and a "green" old-fashioned handset. I thought "green" would mean "answer," but when i touched "green," the phone cut off. Same when I touched red! This has caused so much frustration (to the caller, as well) that I actually experimented by calling my smartphone. Just as when someone else calls me, none of the available icons seems to answer the phone.

I looked online for "Moto G3 answer calls" and what I found was a video showing me the former "answer" option.

Maybe my swipe/touch technique is off, or maybe I haven't looked in the right Settings area - then again, there really aren't many Settings options for the phone.
__________________

__________________
If you understood everything I say, you'd be me ~ Miles Davis
'There is only one success to be able to spend your life in your own way. Christopher Morley.
Amethyst is offline   Reply With Quote
Join the #1 Early Retirement and Financial Independence Forum Today - It's Totally Free!

Are you planning to be financially independent as early as possible so you can live life on your own terms? Discuss successful investing strategies, asset allocation models, tax strategies and other related topics in our online forum community. Our members range from young folks just starting their journey to financial independence, military retirees and even multimillionaires. No matter where you fit in you'll find that Early-Retirement.org is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with our members, see fewer ads, upload photographs, create a retirement blog, send private messages and so much, much more!

Old 02-12-2019, 01:39 PM   #2
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
REWahoo's Avatar
 
Join Date: Jun 2002
Location: Texas Hill Country
Posts: 45,244
Have you tried turning the phone off then restarting it?
__________________

__________________
Numbers is hard

Charter resident of the lumpen slums of cyberspace

Retired in 2005 at age 58, no pension
REWahoo is offline   Reply With Quote
Old 02-12-2019, 02:05 PM   #3
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
MRG's Avatar
 
Join Date: Apr 2013
Posts: 7,984
You know that should be a feature, after all I bought the phone for my convenience not other people. Excuse me I just got off the phone from a collection agent calling about a car we don't own. Who the heck finances a 12 year old car?

I'd also cycle the thing.
MRG is offline   Reply With Quote
Old 02-12-2019, 02:12 PM   #4
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Amethyst's Avatar
 
Join Date: Dec 2008
Posts: 7,492
The ON-OFF Button is the first thing I always try. Not to do so is to admit PEBDAF - Problem Exists Between Device and Floor.

Quote:
Originally Posted by REWahoo View Post
Have you tried turning the phone off then restarting it?
__________________
If you understood everything I say, you'd be me ~ Miles Davis
'There is only one success to be able to spend your life in your own way. Christopher Morley.
Amethyst is offline   Reply With Quote
Old 02-12-2019, 02:15 PM   #5
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Amethyst's Avatar
 
Join Date: Dec 2008
Posts: 7,492
I feel like recycling it!

Quote:
Originally Posted by MRG View Post

I'd also cycle the thing.
__________________
If you understood everything I say, you'd be me ~ Miles Davis
'There is only one success to be able to spend your life in your own way. Christopher Morley.
Amethyst is offline   Reply With Quote
Old 02-12-2019, 02:17 PM   #6
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
easysurfer's Avatar
 
Join Date: Jun 2008
Posts: 9,569
swipe right? I have a moto g4 play and took me awhile to swipe to answer. Instead, I'd miss calls or somehow answer and hang up on callers.
__________________
Have you ever seen a headstone with these words
"If only I had spent more time at work" ... from "Busy Man" sung by Billy Ray Cyrus
easysurfer is offline   Reply With Quote
Old 02-12-2019, 02:23 PM   #7
Full time employment: Posting here.
 
Join Date: Jun 2016
Posts: 718
My Motorola Droid TurboII suddenly started doing the same thing. Turns out it was a recent update to the TrueCaller Caller ID app that caused the trouble. Uninstalled the app and reinstalled and it all works again.
Welcome to the new economy where customers have replaced product test.
Spock is offline   Reply With Quote
Old 02-12-2019, 02:46 PM   #8
Moderator
Aerides's Avatar
 
Join Date: Nov 2015
Posts: 3,224
have you tried swiping/dragging the circle toward the green symbol? I think that's how mine works, kinda
Aerides is offline   Reply With Quote
Old 02-12-2019, 03:30 PM   #9
Full time employment: Posting here.
folivier's Avatar
 
Join Date: Oct 2009
Posts: 741
You could always do a factory reset. Just make sure you do a backup first. Or if you use Google, Gmail, etc. they should have your contacts, etc. in the cloud.
My 4 year old Samsung was SLOW and battery wasn't lasting but a few hours. But instead of buying a new phone I reset it and it is working fine now. Did the same to my DW's Moto 4 and is working well again also.
Factory reset is a good way to get rid of all the c**p apps you've tried out and not using.
__________________
You do not have a soul. You are a soul. You have a body.
folivier is offline   Reply With Quote
Old 02-12-2019, 04:27 PM   #10
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
easysurfer's Avatar
 
Join Date: Jun 2008
Posts: 9,569
I really feeling the same frustrations when switching over from a flip phone to a smartphone. Guess putting an "answer" option is too old fashioned as if you won't swipe, it's not a smart phone .
__________________
Have you ever seen a headstone with these words
"If only I had spent more time at work" ... from "Busy Man" sung by Billy Ray Cyrus
easysurfer is offline   Reply With Quote
Old 02-12-2019, 04:33 PM   #11
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
easysurfer's Avatar
 
Join Date: Jun 2008
Posts: 9,569
This may help (or confuse things even more )

__________________
Have you ever seen a headstone with these words
"If only I had spent more time at work" ... from "Busy Man" sung by Billy Ray Cyrus
easysurfer is offline   Reply With Quote
Old 02-12-2019, 04:38 PM   #12
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
 
Join Date: Sep 2005
Location: Northern IL
Posts: 21,300
What a coincidence, DW just was having this problem. But it is compounded by the fact that her ringer is intermittent. I got that fixed temporarily - based on some notes from the web, 'massaging' the back in certain places would bring the ringer back (loose connection at that point?). I got that to hold for now, will check the videos on that to see about a more permanent fix.

Back to "Answer" - we called her from another phone, and this is what we noticed. If the phone is 'sleeping', (dark screen), a notification pops up on top, and you touch (not swipe) "Answer". That brought up the app, and it seemed like a right-swipe of the green phone icon would answer, but it quickly turns to red, so if you swipe repeatedly it hangs it back up? Kinda hard to say.

But answering a phone should be simpler than this! And these darn kids - I bet they don't even know what that "phone" icon is, they are probably thinking, "that doesn't look like a phone!".

-ERD50
ERD50 is offline   Reply With Quote
Old 02-12-2019, 06:51 PM   #13
Thinks s/he gets paid by the post
zinger1457's Avatar
 
Join Date: Jul 2007
Posts: 2,041
Because of one of the recent major android updates on my Moto G5 plus I now have to swipe up to answer calls.
zinger1457 is offline   Reply With Quote
Old 02-12-2019, 09:47 PM   #14
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Sunset's Avatar
 
Join Date: Jul 2014
Location: Spending the Kids Inheritance and living in Chicago
Posts: 7,143
Quote:
Originally Posted by zinger1457 View Post
Because of one of the recent major android updates on my Moto G5 plus I now have to swipe up to answer calls.
We have new G6 phones and it is swipe UP. If I don't recognize the caller I swipe up with my middle finger
__________________
Fortune favors the prepared mind. ... Louis Pasteur
Sunset is offline   Reply With Quote
Old 02-13-2019, 03:39 AM   #15
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
target2019's Avatar
 
Join Date: Dec 2008
Posts: 5,071
Quote:
Originally Posted by Sunset View Post
We have new G6 phones and it is swipe UP. If I don't recognize the caller I swipe up with my middle finger
Makes me want to get an Android!
target2019 is offline   Reply With Quote
Old 02-13-2019, 11:08 AM   #16
Full time employment: Posting here.
 
Join Date: Jun 2016
Posts: 718
Quote:
Originally Posted by ERD50 View Post
...

But answering a phone should be simpler than this! And these darn kids - I bet they don't even know what that "phone" icon is, they are probably thinking, "that doesn't look like a phone!".

-ERD50

"oh look! there is a phone in my camera!"
Spock is offline   Reply With Quote
Old 02-13-2019, 07:10 PM   #17
Full time employment: Posting here.
ugeauxgirl's Avatar
 
Join Date: Jan 2016
Location: Rural Alabama
Posts: 639
I think Sunset and Zinger are right. I had a moto g5 for my last phone and I think I swiped UP. Missed a call or two on my Samsung because you swipe to either side on this one
__________________

__________________
Projected retirement--2020 at age 48
ugeauxgirl is offline   Reply With Quote
Reply

Tags
android phone, moto g3, phone answering, smartphone


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Best apps for Android smart phone? Amethyst Other topics 44 12-27-2015 06:40 AM
Phone & Android Apps on your PC imoldernu Other topics 3 04-02-2013 07:53 PM
Former employer won't let me go! Kabekew Life after FIRE 100 12-05-2009 12:57 PM
How to politely let your elders know you won't support them? HobbyDave FIRE and Money 103 07-06-2007 01:48 PM

» Quick Links

 
All times are GMT -6. The time now is 05:46 AM.
 
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, vBulletin Solutions, Inc.