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Perhaps the Worst Salesmen Ever.........
Old 09-15-2008, 09:14 AM   #1
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Perhaps the Worst Salesmen Ever.........

Our washing machine is on the fritz, so DW sent me on a recon mission to see what I could find. I went to a large appliance store right in my hometown, and ran into one of the worst salespeople ever, what a tool:

Salesguy: Can I help you?

Me: yes, I am looking to BUY a top loading washing machine.

Salesguy: Like I always say, "pay me now, or pay me later".........

Me: Excuse me?

Salesguy: You don't want a top loader they're obsolete.............

Me: Since when? :confused:

Salesguy; That's all the manufacturers are making, we really don't sell any top loaders anymore.......but if you want your clothes to get beat up, use more water and energy, that's up to you.........

Me: I notice all your front loaders are $850-$1300, and I'm looking to spend around $500 max.

Salesguy: "Like I said, pay me now, or pay me later"..........

I was going to light him up like a big X-mas tree, but then I remembered he was an APPLIANCE saleman, and I left the store instead........
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Old 09-15-2008, 09:17 AM   #2
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Exactly the way I felt when I used to have a broker. (heh)
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Old 09-15-2008, 09:20 AM   #3
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Exactly the way I felt when I used to have a broker. (heh)
Too bad you had a crappy broker.........
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Old 09-15-2008, 09:21 AM   #4
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I'm sure he would have explained the benefit of buying the extended warranty too
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Old 09-15-2008, 09:24 AM   #5
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Since when is $500 not enough money to cram in someone's pocket?
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Old 09-15-2008, 09:25 AM   #6
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What - belittling the buyer doesn't work? He didn't ask you what you were looking to spend per month on it?
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Old 09-15-2008, 09:27 AM   #7
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Too bad you had a crappy broker.........
No, he was very good, to himself.
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Old 09-15-2008, 09:42 AM   #8
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I'm sure he would have explained the benefit of buying the extended warranty too
Which I wish he had, so I could explain that berating buyers doesn't always lead to add-on sales........
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Old 09-15-2008, 10:30 AM   #9
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Did you say "Sir your annoying sales line is really pissing me off"
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Old 09-15-2008, 10:32 AM   #10
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Salesguy: "Like I said, pay me now, or pay me later"..........
I wonder if he can spell C-r-a-i-g-s-l-i-s-t...

Plenty of "upgrade selloff" used appliances on there these days. Spouse and I were in a couple of open houses yesterday, with "prices reduced" from $1.0xxM to "only" $998K & $988K. One of them had four, count 'em four, LCD TVs in a four-bedroom two-story 2800 sq ft floor plan. Every one of them was at least 50". (I considered getting the tape measure out of the car but decided that would be misinterpreted by the realtor.) The laundry room was actually taking up a 12'x15' room on the second floor, filled with a late-model front-loader washing machine.
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Old 09-15-2008, 10:40 AM   #11
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To be fair...

When I recently looked into the top-loader/front loader issue and mentally worked through the math they came out about the same considering the $350 rebate from the water company for a front-loader.

I don't need another washer right now. Maybe in 8 years or so I'll be looking seriously though.
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Old 09-15-2008, 01:25 PM   #12
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He was probably just being a very good salesman.

You'd have almost certainly saved $350 over the life of the appliance by buying a front loader, unless you only do 1-2 loads of laundry a week. Since you have multiple kids, I'm pretty sure its a lot more than that.

Your utility companies probably would have given you a hundred or two in rebates, your water and electricity use would have gone down, and yes...your clothes would have lasted longer. Top loaders used to beat the crap out of my clothes, especially sweaters.

Plus you could have done twice as much laundry in the front loader.

Granted when I was in sales I always sold the customer what they wanted to buy, but that never stopped me from giving them the benefit of my knowledge of the products/services.

Lets flip this around...new customer calls you and tells you he'd like to buy a bunch of vanguard funds and an AIG annuity. You just going to take the order?
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Old 09-15-2008, 02:25 PM   #13
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I think the salesman could have worded his comments better...or brought out a vat of vaseline. He aggravated a customer and lost a sale.

...and yeah, I've worked in sales as well.
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Old 09-15-2008, 03:23 PM   #14
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Id sell anyone a pile of **** if they wanted to buy it.
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Old 09-15-2008, 04:07 PM   #15
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gassing up yesterday ($3.61/gal) some salesthug pulls up along side me and asks if i want to buy a home entertainment center. i politely decline to his sales pitch "just because you don't want it, don't you love anyone enough to give it to them."

nothing says love like a stolen home entertainment center bought cheap off a truck at a gas station.

hmmm, maybe if i repackage it in a box from tiffany....
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Old 09-15-2008, 04:17 PM   #16
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To be fair...

When I recently looked into the top-loader/front loader issue and mentally worked through the math they came out about the same considering the $350 rebate from the water company for a front-loader.

I don't need another washer right now. Maybe in 8 years or so I'll be looking seriously though.
Yeah I wish we had a front loader, but the top loader is 4 yrs new and the 20 yo dryer works fine. As discussed here, there are several issues and numerous decisions required to pick out a front load machine. I love the idea of using less water and all, but more than likely I'd go with the front load strictly on the basis of less wear and tear on my back!

Anyway, it's awfully annoying when you know what you want and some sales guy or gal belittles the customer instead of offering an infomed choice.
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Old 09-15-2008, 04:19 PM   #17
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I don't think any sales training exists that could help him get better. Perhaps he is just bitter at life...........
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Old 09-15-2008, 04:57 PM   #18
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As discussed here, there are several issues and numerous decisions required to pick out a front load machine.

My top load broke a few years ago. I went down to Sears, next morning I had a front load. I loved it, but now I have moved. All the apartment laundry rooms have front loaders now; they are really quite superior from so many POVs.

Maybe I just didn't understand the many subtleties.

Ha
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Old 09-15-2008, 06:07 PM   #19
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My top load broke a few years ago. I went down to Sears, next morning I had a front load. I loved it, but now I have moved. All the apartment laundry rooms have front loaders now; they are really quite superior from so many POVs.

Maybe I just didn't understand the many subtleties.

Ha
What advantages do they have? I know they look cool, and save water and energy (though I live alone and don't use much water and energy anyway).

Any other advantages I should know about? Do they do a better job in washing clothes? Is it easier to load and unload laundry with a front loader? Thanks.
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Old 09-15-2008, 06:14 PM   #20
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Front loaders may be harder to load unload. They're low to the ground but that can help if you just drag all the laundry out. If you get the pedestals (optional and expensive) they can be easier.

They're a lot easier on the fabric.

They dont have agitators in the middle like a top loader usually does, so you can wash ginormous things like king comforters in them.

They spin almost all of the water out so drying time is significantly reduced.

Depending on the models, some front loaders clean better than some top loaders. But a sucky front loader wont do as well as a top rated top loader.

They use very little soap. We use about a tablespoon a load.

No "WHUMP WHUMP WHUMP BZZZZZZZZZZZZ" when the spin cycle hits and the load is out of balance. The front loaders will roll the load back and forth until its evened out.
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