Originally Posted by pb4uski
So are you saying that the gratuity added to the check goes in the restaurateur's pocket and not to the waitstaff? I would take my business elsewhere.
I guess that is one additional question to ask where the gratuity is added to the check - does this go to the waitstaff? I always assumed that it did and the gratuity on the check was to get around the cheapskates who left an inadequate tip.
Well, from this mornings news segment and with the posts on this thread, I think this may becoming the trend in the country. I've seen too many mentions of the tipping issue for it not to weigh on my mind in the future. For example, our country club uses this system and I'm going to check on it. Every dinner check has 17% added as "gratuity" with another line item at the bottom of the check for "added gratuity". I generally round up and add an amount to get to the 20% range. Now I want to find out who gets the 17%. If it's not the wait staff, I'm angry.