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Old 04-15-2010, 07:44 PM   #21
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Absolutely right. If a helpdesk can tell you your password or PIN you should probably not be doing business with them.

Had to reset my (online bank) password yesterday. They require you to speak with an agent after you enter your new password to authenticate you. The first thing the agent told me is "do not tell me your old password or your new password.".

Then he proceeded to ask me 5 or 6 questions that only the account holder would know -- where did you open the account, how do you move money in and out, SSN, a couple of secret question/answer things I entered when opening the account.

Now, the phone call was setup by some kind of third party thingy that you click on in their web site. It called me and told me it was connecting me with an agent. Then it occurred to me that I could have been phished. I explained to the agent that I just gave out a lot of my account information to someone I was not absolutely certain was an (insert name of online bank) agent. So I asked him to tell me the account balance and the last two transactions. He passed my little authentication test.

Sorry for drifting a little.
Not much of a drift, the thread is about security passwords
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Old 04-15-2010, 07:44 PM   #22
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I've been hacked into on my amazon account and iTune account at two different times in the past; maybe someone saw my passwords go by via an not secured wireless network some place or what, I don't know. But after that, it makes more sense to me to change passwords occasionally (which I don't currently do though. I don't leave automatic purchasing with stored credit card info anymore is the change I made, after changing all the passwords in practically every account I could remember using).

You can always wait until you get hacked into to change your password, like I did, if you want to live on the wild side.
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Old 04-15-2010, 08:21 PM   #23
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... maybe someone saw my passwords go by via an not secured wireless network some place or what, I don't know.
tmm, what you want to look for is in the URL (I believe it stands for Uniform Resource Locator or something like that) at the top of your browser -- the web address. If it starts with https: then you are pretty secure (pretty -- meaning about as secure as you can expect with currently available technology -- this data is encrypted -- the s at the end is the key). http: is plain text and anybody (who might be intercepting the feed) can see everything on the page. It doesn't matter if you are on a wired or wireless network. Of course wireless networks are easier for anybody (including hackers) to monitor because wireless networks broadcast their traffic such that anybody with a receiver can see it.

On a wireless network you are much more exposed than on a wired network.

Executive summary: for critical stuff, insist on https: rather than http: on either wired or wireless networks.
But your data on a wireless network is relatively safe when entered on an an https: site.
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Old 04-16-2010, 11:34 AM   #24
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The most common password is 123456. Second most common is 12345. Some creative minds at work there!

Darn. A whole 5 numbers minimum. I was hoping for only 4 as in 1234
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Old 04-16-2010, 12:56 PM   #25
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Darn. A whole 5 numbers minimum. I was hoping for only 4 as in 1234
Many insist on a minimum of 8 characters, but you can still use 1234 provided you convert it to Roman Numerals - MCCXXXIV (or IIIIIIIV if you count each digit as separate)
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Old 04-16-2010, 10:47 PM   #26
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Many insist on a minimum of 8 characters, but you can still use 1234 provided you convert it to Roman Numerals - MCCXXXIV (or IIIIIIIV if you count each digit as separate)
Hey, good idea about the roman numerals.

Actually, I only know a few passwords to the several hundred online accounts I have. The rest are randomized (at least 8 characters in length) and kept with password keeper software.
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