Join Early Retirement Today
Reply
 
Thread Tools Search this Thread Display Modes
Rebate or RipOff?
Old 07-15-2007, 03:13 PM   #1
Full time employment: Posting here.
UncleHoney's Avatar
 
Join Date: Aug 2006
Location: Columbus
Posts: 769
Rebate or RipOff?

Went to Microcenter last night to buy a new LCD monitor. The new monitor was going to replace an older, but working View Sonic CRT but wouldn't be used everyday so I didn't want to spend a bunch. While in the store I noticed they were offering a $50 rebate on several models so figured I could save a few more bucks.

After picking out what we wanted the service rep brought out the new monitor and gave us the rebate paperwork and off we went. DW was reading the rebate on the way home and it turns out the rebate wasn't a check in the mail it was a Visa Debit card loaded with $50. The more she read the more pixed I got. It turns out it would take 10-12 weeks to get the rebate and if you didn't get it wasn't their fault and they could cancel the offer at any time and screw you out of the money.

As it turned out the monitor was such piece of Chinese junk it gave me a good excuse to take it back this morning. When I fired it up the first time there were a bunch of dead pixels and really bad light leaks around the edges and across the screen the illumination was so uneven you could see banding of any light colored background.

The whole rebate smacks of a ripoff to me. They want to borrow $50 interest free from me for 3 months and then maybe pay it back. No deal Microcenter.

By the way the monitor was made by X2GEN, buyer beware.
__________________

__________________
UncleHoney is offline   Reply With Quote
Join the #1 Early Retirement and Financial Independence Forum Today - It's Totally Free!

Are you planning to be financially independent as early as possible so you can live life on your own terms? Discuss successful investing strategies, asset allocation models, tax strategies and other related topics in our online forum community. Our members range from young folks just starting their journey to financial independence, military retirees and even multimillionaires. No matter where you fit in you'll find that Early-Retirement.org is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with our members, see fewer ads, upload photographs, create a retirement blog, send private messages and so much, much more!

Old 07-15-2007, 03:26 PM   #2
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
cute fuzzy bunny's Avatar
 
Join Date: Dec 2003
Location: Losing my whump
Posts: 22,697
Thats pretty much the deal with rebates, they take a good 2-3 months. If not longer.

The good news is that except for one company that went out of business on me, I've gotten all the rebates I applied for. And thats easily hundreds.

A couple of companies have claimed I didnt include some piece of paperwork or "lost" a submission. Fry's, Compusa, Trendnet and Tigerdirect are or were the most problematic. Fortunately I keep a copy of all the paperwork until the rebate comes through.

The one outfit thats given me the most trouble is PG&E on their energy star rebates.
__________________

__________________
Be fearful when others are greedy, and greedy when others are fearful. Just another form of "buy low, sell high" for those who have trouble with things. This rule is not universal. Do not buy a 1973 Pinto because everyone else is afraid of it.
cute fuzzy bunny is offline   Reply With Quote
Old 07-15-2007, 05:28 PM   #3
Thinks s/he gets paid by the post
maddythebeagle's Avatar
 
Join Date: Jun 2005
Posts: 2,450
I do a few rebates...seems if you register online to check the status, they seem to come back faster...I suspect that some of these places are playing a game of simply not paying on some unless you track them and complain further...
__________________
- Hurry! to the cliffs of insanity!
maddythebeagle is offline   Reply With Quote
Old 07-15-2007, 05:34 PM   #4
Thinks s/he gets paid by the post
73ss454's Avatar
 
Join Date: Oct 2004
Location: LaLa Land
Posts: 4,378
I just don't get it with rebates. If they want to give you a rebate why don't they just give it to you at the time of sale?

Half the time I forget that there even coming but nice to get when they arrive.
__________________
73ss454 is offline   Reply With Quote
Old 07-15-2007, 05:41 PM   #5
Full time employment: Posting here.
 
Join Date: Jun 2007
Posts: 567
Quote:
Originally Posted by 73ss454 View Post
I just don't get it with rebates. If they want to give you a rebate why don't they just give it to you at the time of sale?

Half the time I forget that there even coming but nice to get when they arrive.
Because of the insanely low percentage of fulfilled rebates. They can offer higher rebates, enticing more buyers, because of the low percentage of rebates that they'll actually have to honor
__________________
Webzter is offline   Reply With Quote
Old 07-15-2007, 05:51 PM   #6
Thinks s/he gets paid by the post
73ss454's Avatar
 
Join Date: Oct 2004
Location: LaLa Land
Posts: 4,378
Amazing that people will overlook a $50 to $100 rebate when they only have to fill out a form and send it in.

I'd love to see the #'s on the % of people who let these rebates go.
__________________
73ss454 is offline   Reply With Quote
Old 07-15-2007, 06:01 PM   #7
Thinks s/he gets paid by the post
grumpy's Avatar
 
Join Date: Jul 2004
Posts: 1,321
I have never failed to received a rebate I submitted the paperwork for. Maybe its because I keep a copy of the receipts, etc. and follow up if I don't receive the $ in a reasonable amount of time. I just put everything in a file folder on my desk and go through it periodically. Anything that seems overdue I call the rebate fulfillment company. This just seems like easy money to me and well worth the minor hassles involved.

Grumpy
__________________
grumpy is offline   Reply With Quote
Old 07-15-2007, 06:05 PM   #8
Full time employment: Posting here.
 
Join Date: Jun 2007
Posts: 567
Well, this site says 41% don't send it in: 41% of consumers forget to send in rebates > E-commerce > IT Facts

One of the stats floating around BBY was that only 30% are redeemed (they were, at the time, evaluating an instant redemption at the POS as a customer service).

I don't recall if the 30% stat includes rejection for not filling things in correctly. The 41% stat doesn't. That could drop the redemption rate down significantly.

Of course, keep in mind, all of this information is from ye old trusty and never factually wrong Internet (ie, it could all be made up)
__________________
Webzter is offline   Reply With Quote
Old 07-15-2007, 06:08 PM   #9
Thinks s/he gets paid by the post
 
Join Date: Jul 2005
Location: Los Angeles area
Posts: 1,432
The rebate fulfillment companies actually bid on these contracts based on how low
of a percentage they will fulfill, by making them as complicated / time-restricted /
annoying / etc as possible. That allows the manufacturer to offer (for example) a 40%
rebate, hire a fulfillment company that bid a 60% rate, and have it cost them only
24%.
__________________
learn, work, save, invest, fire
CyclingInvestor is offline   Reply With Quote
Old 07-15-2007, 06:31 PM   #10
Thinks s/he gets paid by the post
maddythebeagle's Avatar
 
Join Date: Jun 2005
Posts: 2,450
A few places like officemax have stopped rebates...it's too bad since I always got a better deal since I took the time to fill them out...There was always some false advertising on some that said "free after rebate" since once you bought the item, you read that there were 2 rebates and both required the oringial upc, etc.
__________________
- Hurry! to the cliffs of insanity!
maddythebeagle is offline   Reply With Quote
Old 07-15-2007, 07:02 PM   #11
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
 
Join Date: May 2005
Posts: 13,263
I would not mind a debit card... unless you had to use it at Microcenter....

I have only not been sent two rebates from the same company.. but forget who they were... for a total of $15, but it cost Best Buy me as a customer because they kept selling the 'stuff' and would not help one iota with the manufacturer......

To give Fry's a kudo... I sent in a rebate on time... and had all the stuff in... they refused and refused and refused... well, after 6 months I went back to Fry's and gave them all my paperwork... they said... why did you not come in earlier.. the program has been over.... SOOOO, I said, if you want to keep me as a customer, then you will get me a check... if not, then thanks... Well, to my surprise I got a check about 2 months later.... so I have bought things from them as long as it is the best price...

OH... now, I was a bit pissed when I did buy something and then found out that I only had 7 days from the date of PURCHASE to send it in... and the sale had already gone off and.... well, you get the drift... no rebate on this, but it was partially my fault for not reading it...
__________________
Texas Proud is offline   Reply With Quote
Old 07-15-2007, 09:58 PM   #12
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
 
Join Date: Sep 2005
Location: Northern IL
Posts: 18,264
Quote:
Originally Posted by CyclingInvestor View Post
The rebate fulfillment companies actually bid on these contracts based on how low
of a percentage they will fulfill, by making them as complicated / time-restricted /
annoying / etc as possible. That allows the manufacturer to offer (for example) a 40%
rebate, hire a fulfillment company that bid a 60% rate, and have it cost them only
24%.
True, but what does it cost those companies in lost customer satisfaction/loyalty.

I don't think too highly of a company that treats me as a chump and makes the process intentionally difficult. And that is just what they do when they offer a mail-in rebate that they expect X% to not fill out. And in my experience, they might deny you despite the fact that you fill it out (and they admit it) correctly. Took me hours of phone calls to get my rebate after 3 months, two denials, and assurances that I did everything correct.

Sure makes me want to do business with them again - NOT.

Hmmm, you charged my credit card within 24 hours for the purchase, shipped it the same day, but it takes 6-8 WEEKS to process the rebate (incorrectly)??!!

penny wise - pound foolish. Stupid, stupid business move.

-ERD50
__________________
ERD50 is offline   Reply With Quote
Old 07-15-2007, 10:52 PM   #13
Thinks s/he gets paid by the post
 
Join Date: Jun 2005
Posts: 1,152
I was reading about an Acuvue contacts (for your eyes) rebate of $30 the other day as I was about to buy some (the rebate required buying many months worth of contacts). But the fine print said that you had to have had an eye exam in the last 90 days and you must send in the proof of that exam, in addition to proof of purchase. I thought that was pretty dodgy!

Kramer
__________________
kramer is offline   Reply With Quote
Old 07-15-2007, 10:57 PM   #14
Thinks s/he gets paid by the post
maddythebeagle's Avatar
 
Join Date: Jun 2005
Posts: 2,450
Quote:
Originally Posted by ERD50 View Post
True, but what does it cost those companies in lost customer satisfaction/loyalty.

I don't think too highly of a company that treats me as a chump and makes the process intentionally difficult. And that is just what they do when they offer a mail-in rebate that they expect X% to not fill out. And in my experience, they might deny you despite the fact that you fill it out (and they admit it) correctly. Took me hours of phone calls to get my rebate after 3 months, two denials, and assurances that I did everything correct.

Sure makes me want to do business with them again - NOT.

penny wise - pound foolish. Stupid, stupid business move.

-ERD50
Actually, I think some of these companies like Best Buy have programs to weed out "loss leader customers"...So I doubt that they really value folks that would fill out rebates...
__________________
- Hurry! to the cliffs of insanity!
maddythebeagle is offline   Reply With Quote
Old 07-16-2007, 04:17 AM   #15
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
 
Join Date: Feb 2007
Posts: 5,072
There are also some traps with rebates. I have seen 2 rebates offered for the same product. It is advertised that way. When one sends in the rebate, the rebate requires somethings like a UPC on each of them (no copies allowed). Therefore one of the rebates does not meet the requirement and is not paid.
__________________
chinaco is offline   Reply With Quote
Old 07-16-2007, 10:38 AM   #16
Full time employment: Posting here.
MikeD's Avatar
 
Join Date: Apr 2003
Location: Leesburg, VA
Posts: 805
I once got a rebate fullfilled twice on the same item. The company (now out of busines, surprise) didn't send my rebate for over 6 months. Stupidly, they had an 800 number to use to check on it. I started calling everyday asking where my rebate was. They got so tired of this that they just sent me a check. Two weeks later, they sent me another check. As soon as they ask for the second check back, I will mail it to them 6 months later.

I am currently waiting for an $80.00 HP printer rebate sent in in April.

Mike D.
__________________
MikeD is offline   Reply With Quote
Old 07-16-2007, 02:12 PM   #17
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
 
Join Date: May 2005
Posts: 13,263
Quote:
Originally Posted by maddythebeagle View Post
Actually, I think some of these companies like Best Buy have programs to weed out "loss leader customers"...So I doubt that they really value folks that would fill out rebates...

They most certainly did... I know a friend of a friend who was one of those people... went to Best Buy and when checking out was given the cold shoulder... even just stood there and did not put their stuff in a bag...

I don't know if they still do it, but I have not been there in years... but, it doesn't seem to have hurt their business...
__________________
Texas Proud is offline   Reply With Quote
Old 07-16-2007, 04:24 PM   #18
Thinks s/he gets paid by the post
lazygood4nothinbum's Avatar
 
Join Date: Feb 2006
Posts: 3,895
i always thought mail in rebates just put you on more mailing lists so i only do instant rebates.
__________________
"off with their heads"~~dr. joseph-ignace guillotin

"life should begin with age and its privileges and accumulations, and end with youth and its capacity to splendidly enjoy such advantages."~~mark twain - letter to edward kimmitt 1901
lazygood4nothinbum is offline   Reply With Quote
Old 07-16-2007, 08:57 PM   #19
Thinks s/he gets paid by the post
maddythebeagle's Avatar
 
Join Date: Jun 2005
Posts: 2,450
Quote:
I am currently waiting for an $80.00 HP printer rebate sent in in April.
Like I said earlier, register online to check the status....I did this a few weeks back for my HP computer rebate (also purchased in april) and the check magically showed up soon after...My circuit city rebate came a lot quicker...
__________________
- Hurry! to the cliffs of insanity!
maddythebeagle is offline   Reply With Quote
Old 07-16-2007, 10:20 PM   #20
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
 
Join Date: May 2004
Posts: 11,615
To hand out a kudo: Staples does a really good job with their online rebate program. Nothing to mail, filling the stuff out online is easy, there's instant confirmation that they have received your submission, and I've received a check rapidly. Just as though I had an "Easy Button".
__________________

__________________
"Freedom begins when you tell Mrs. Grundy to go fly a kite." - R. Heinlein
samclem is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Good Fortune,---Or a Ripoff? Sundance Kid Other topics 31 11-01-2006 11:16 AM
Credit card rebate programs Jay_Gatsby Other topics 4 03-14-2006 07:34 PM
My rebate suspicions confirmed laurence FIRE and Money 35 03-07-2006 10:40 AM

 

 
All times are GMT -6. The time now is 07:19 AM.
 
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.