Quote:
Originally Posted by travelover
Al, did you ever figure out the problem?
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Here's the story:
1. After much work, company 1 says, "Can't fix it. You need a new furnace for $7,000, but you'll get credit for the $541 for our attempts to fix it.
2. I get an estimate from Company 2. Guy comes it, looks inside with colonoscopy thingie, says, "You could fix it for $1,000, but it wouldn't be a good idea. New furnace: $3,400 (Ruud)."
3. I call Company 1. Tell them that they were charging me $541 for their incompetence (there's more to it: $92 to check, then $250 and it will be fixed, then, surprise, $541). I may have implied that I would leave reviews. They cancelled all charges, but I paid them the $92 minimum that it would have cost to get an estimate.
4. Company 2 put the new, 98% efficient condensing furnace in, and after a few hiccups that the company fixed promptly, it's been working fine. That company was the good, old-fashioned, Mom & Pop, conscientious type.
It's hard to measure propane usage, but I'm expecting that I will be saving money in the long run.
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