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Old 08-01-2007, 08:40 PM   #21
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Originally Posted by GatorBuzz View Post
I hate to admit it, given the context of this thread, but I worked for a rental car company after college. What a miserable experience. The policies and procedures of the company were ludicrous, the customers frequently pissed off about everything, and you had to wash, by hand, in the summer in Charleston, South Carolina, in a TIE, the cars as they were returned. .

Gotta be Enterprise. I often admire the way Enterprise works thier fresh outta college employees, at least the franchise near where I live which I use if my car is in the shop. The customer service reps do EVERYTHING, so its just a matter of how management rewards or abuses thier effort. I think thier policies vary from franchise to franchise more than the other rental companies.

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Old 08-01-2007, 08:55 PM   #22
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My SIL worked for Enterprise right out of college and got his fill of scut work, management pressure to sell overpriced Collision Damage Waiver coverage, and angry customers. He found a novel way to "seek other opportunities" when he complained repeatedly to his dad about how much he hated the job.

His dad was a barber, who related the story of how bad Enterprise treated it's employees and customers while cutting hair. Turns out the guy in the chair was an Enterprise VP who terminated my SIL the following day.

Some haircut, eh?

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Old 08-01-2007, 09:43 PM   #23
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Hmm ... did the VP ever come back to the barber shop? If so, does he still have both his ears?

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