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Scheduling Dr. Appointment...The Worst of Both Worlds
Old 09-10-2013, 01:58 PM   #1
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Scheduling Dr. Appointment...The Worst of Both Worlds

I went ahead and tried to schedule two annual check ups. First, with my family doctor. Second, with my eye doctor.

#1 - The old fashioned way with family doctor. I called and had to wait about 20 minutes before finally getting a hold with someone and made the appointment.

#2 - The "new" way with eye doctor. My eye doctor has a new system so got my email last year. I get this reminder email to schedule an appointment so I click the link thinking I'll book the appointment this way. Instead I get a page that shows...something like.."Yep..we'll get a hold of you to schedule an appointment". So I guess the "new" more replaces the old reminder postcards then anything else.
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Old 09-10-2013, 04:09 PM   #2
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Just wait a bit, it might get worse.

My dentist sends me reminders (as text messages on my smart phone) about an upcoming appointment approximately a week before the appointment, then a few days before, then the day before. Trouble is, when I go to respond, however they have it set up at their office, my phone texts (responding "yes" as I was requested to do) can't get back to the phone system in their office that must've sent out the text message.
Annoying, to say the least.


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Old 09-10-2013, 04:29 PM   #3
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My dentist's office sends out the patient satisfaction survey and the next appointment before the local anesthesia has worn off!
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Old 09-11-2013, 01:17 AM   #4
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Thought I would try to come into the modern age and schedule my driver license renewal exam appt online. The site gives you the earliest available appt......date/time. If you are so ungrateful as to reject that choice, the site asks you to pick a date or a time or a combo. If your choice is unavailable, it simply rejects it without giving you a hint as to which direction is better. After numerous such rejections I finally gave up and begged it to give me the earliest possible date/time. I can still hear it laughing.
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Old 09-11-2013, 07:57 AM   #5
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My dentist leaves a message reminding of an appointment in three days. If you don't call back to confirm the reminder, he cancels the appointment on you.
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Old 09-11-2013, 10:58 AM   #6
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Originally Posted by marko View Post
My dentist leaves a message reminding of an appointment in three days. If you don't call back to confirm the reminder, he cancels the appointment on you.
That's a bit tough!

My dentist's office sends a text, an email and a voice mail about two days before the appointment. The email clearly states that no shows will be billed. One time I had a horrible cold and called to reschedule on the day of the appointment. They said "no problem" and didn't bill me.
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Old 09-11-2013, 12:03 PM   #7
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That's a bit tough!
You should see when he pulls a tooth!
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Old 09-11-2013, 12:13 PM   #8
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I called my eye doctor at 10:45 am yesterday to set an appointment for an eye exam and was offered one at 12:30 the same day. In and out by 1:00 pm with my new contacts for six months. Total cost $89.00. Hard to beat.
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