Join Early Retirement Today
Thread Tools Search this Thread Display Modes
Teaching TCOB Skills
Old 10-26-2006, 05:11 PM   #1
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
TromboneAl's Avatar
Join Date: Jun 2006
Posts: 11,018
Teaching TCOB Skills

TCOB = Taking Care of Business

I've been stepping in an helping DD (in college) with some financial loose ends. For example, to get a car insurance claim paid she needs a copy of her car title, and there's a workman's comp payment that hasn't been made.

These things dragged on for months for her, but I was able to clear them up very quickly (sorry to brag here). She said she could never get through to someone at the DMV, but by using the "Press 0 for operator" trick I was talking to someone in two minutes. She said she'd had the doctor send in the workman's comp claim, but it wasn't until I contacted the right person at the company that things started moving.

I suddenly realized that this was one set of skills I hadn't taught her. The skills of getting through to the right person and following up to make sure things went through, faxing instead of mailing (or in addition), making copies of everything, taking names for future reference, being nice but firm, etc.


TromboneAl is offline   Reply With Quote
Join the #1 Early Retirement and Financial Independence Forum Today - It's Totally Free!

Are you planning to be financially independent as early as possible so you can live life on your own terms? Discuss successful investing strategies, asset allocation models, tax strategies and other related topics in our online forum community. Our members range from young folks just starting their journey to financial independence, military retirees and even multimillionaires. No matter where you fit in you'll find that is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with our members, see fewer ads, upload photographs, create a retirement blog, send private messages and so much, much more!

Re: Teaching TCOB Skills
Old 10-26-2006, 05:41 PM   #2
Recycles dryer sheets
Join Date: Jan 2006
Posts: 252
Re: Teaching TCOB Skills


Know what your talking about. DW one duty in FIRE is handling the COBRA since she had the insurance. She left Sept 8th. Have til Nov. 11th ish to secure insurance.

Her sister was HR manager or 30 years at 10,00 plus comany and worked with her 2 days on the phone in early October.

Still nothing locked up. Packages sennt to North Myrlte Beach Florida not SC. Email addresses given several times go to AOL not Yahoo.

She doesn't ask for names, only Bob or Karen, no accountability per the CS people.

I would have been on with a Supervisor after second call. Trying to relax a bit in semi FIRE but takes a while to teach an old dog new tricks..


wallygator69 is offline   Reply With Quote
Re: Teaching TCOB Skills
Old 10-26-2006, 07:18 PM   #3
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
youbet's Avatar
Join Date: Mar 2005
Location: Chicago
Posts: 9,527
Re: Teaching TCOB Skills

Originally Posted by TromboneAl
(sorry to brag here).
Uh...huhhhhh....... Yeah we know you don't want to brag Al. We understand. No problem. TromboneAl = Mr Modest. Our understated guy!
"I wasn't born blue blood. I was born blue-collar." John Wort Hannam
youbet is online now   Reply With Quote
Re: Teaching TCOB Skills
Old 10-27-2006, 06:47 AM   #4
Moderator Emeritus
Rich_by_the_Bay's Avatar
Join Date: Feb 2006
Location: San Francisco
Posts: 8,827
Re: Teaching TCOB Skills

Yep, I can relate to Al's observation. My nuclear engineer daughter bounced a check back when she was in college: nearly killed her to admit it but she needed a quick rescue to avoid a big fee. All it took was a call to the bank branch manager, some sweet talkin' about how she was new to this, I'm sure she'll be a loyal and increasingly active client with the bank, how I am a client and would look favorably upon a little understanding, etc. TCOB.

Another time, she needed a car repair and the dealer quoted $400, while a reputable independent quoted $175; she had a great experience with the cheaper guy, and a day or two later brought them a box of donuts and a letter of thanks. Ever since then, they give her a big hello, sneak her in when there are no available appts, etc. Friends for life. TCOB.

Things most of us do many times a day to lubricate our way through life don't come naturally to the young'uns.
San Francisco Area
ESR'd March 2010. FIRE'd January 2011.

As if you didn't know..If the above message contains medical content, it's NOT intended as advice, and may not be accurate, applicable or sufficient. Don't rely on it for any purpose. Consult your own doctor for all medical advice.
Rich_by_the_Bay is offline   Reply With Quote
Re: Teaching TCOB Skills
Old 10-27-2006, 08:37 AM   #5
Moderator Emeritus
Nords's Avatar
Join Date: Dec 2002
Location: Oahu
Posts: 26,564
Re: Teaching TCOB Skills

Originally Posted by Rich_in_Tampa
Things most of us do many times a day to lubricate our way through life don't come naturally to the young'uns.
They don't come naturally to most people at any age, but most of them can be taught.

How did we learn our schmoozing skills? More importantly, are we capable of teaching them to our teenagers?

The book written on, "The Military Guide to Financial Independence and Retirement", on sale now! For more info see "About Me" in my profile.
I don't spend much time here anymore, so please send me a PM. Thanks.
Nords is offline   Reply With Quote

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Teaching English Overseas. Maximillion Other topics 32 07-07-2010 12:39 AM
Transition to Teaching Arc FIRE and Money 16 09-06-2006 11:23 AM
New Skills You've Been Meaning To Learn Danny Other topics 41 04-11-2006 03:01 PM
Question on teaching kids streamjp Hi, I am... 14 08-25-2005 12:51 PM


All times are GMT -6. The time now is 12:52 AM.
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2016, vBulletin Solutions, Inc.