Eh, while we are sharing anecdotes, I've got a few more.
My daughter took her car to an oil-change place. They insisted that her brakes were worn out and unsafe. She was so scared, but still asked me for advice before agreeing to it. To convince her, I pulled off the wheels and showed her how thick the brake pads still were. Told her not to come back there.
I got very angry last week when I took my 2014 Jeep in for a recall, <30days past warranty. They told me I needed to do "maintanance", which I declined as I am an engineerd and do my own auto work except for programing changes. Also the TSB (technical service updates) were out of warranty and I would have to pay them to flash multiple updates not being addressed when they flash the computer for the recall..
I then got a call that my radiator now had a leak and they could do a change for $1500.
I declined, looked up a new radiator for <$100 and thought I would swap it out myself if a plastic weld would not work. Their "service" manager called me insisting this was a big problem and they could contact Chrysler for extending the warranty, but I still needed to pay them for "maintenance" or pay a huge part of the repair. Of course I declined, but how many poor folks get screwed by these dealerships? They stated I needed to flush my 3 year old brake fluid, and perform a full fuel injector cleaning, including a through chemical cleaning of the throttle plate.
As many know, the brake fluid is changed/flushed when there is evidence of moisture, typically during a brake job, but not until many years. What really fumed me
was their insistence on the fuel injector cleaning. You see....the throttle plate can not, and should not ever be chemical cleaned. Chrysler states it should only be changed out and never attempted cleaning or it would void the engine warranty.
Needless to say, my radiator is fine. The coolant was 1 quart low due to evaporation, which should only be topped off with distilled water. The system has HOAT antifreeze, typically good for more than 5 years.
The entire experience was a scam to create work for their dealership at my expense. I only hope others on this forum are savvy enough to know better, or at least can learn a bit from this attempted rip off.