ERD50
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
OK, so it's not just me, there have been a few other replies as well.Yes. It's happened a few times. We get lots of Amazon points from our business purchases, so DW feels it's her duty to use them up. I've occasionally tried to use them only to find they've magically disappeared between when I shopped and when they shipped the order. But as said above, it's easy enough to fix by using the credit card. As far as not noticing the email, I always look at anything that seems financially related. That's why I know of so many people that need to send me money from Nigeria.
Yes, it was easy to fix this time (I think I had to jump through a few hoops last time, a few emails back-forth with Amazon to understand the problem). I have all my 'retail' emails go to a separate folder, but there are now so many that I follow, just in case a hot deal comes up, these kind of get buried. If I missed it for 3 days, the order would be cancelled! Maybe I'll set up a separate rule/folder for Amazon, since that's the main place I routinely order from.
But it really shouldn't happen in the first place. Why indicate that you have points to use, when in some cases you can't use them, and it holds up the order?
-ERD50