Originally Posted by Midpack
However, they haven't tried one of the tactics I used in the Corporate world several times. Put the chronic complainer in charge of what he/she is complaining about if they can do it so much better. The outcome was always a) they came to appreciate the challenges the predecessor was faced with, and piped down or b) they piped down as soon as they were threatened to deliver on their claims. Maybe I'll suggest to our leaders...though I expect our narcissist will just apply his nonsense somewhere else.
I'm glad this has worked for you in the past. Unfortunately, I witnessed the opposite in a former life. Maybe the key difference was that our troublemakers were never held accountable to "deliver on their claims".
The jerks grew more overbearing and dumped even more crap on the rest of the team. They think they have just been crowned Emperor and act accordingly. Of course, the rest of the team was blamed.
I do agree that this type of bullying leads to indifference and, eventually, departure of talent. We had an internal saying in our recruiting that we wanted "someone smart enough to do the job, but dumb enough to do it here with us". Well, I guess I finally wised up and just left for ER
Honestly, the hazards of volunteering, often discussed here, have made us rather reluctant to spend our ER too closely tied to clubs and organizations. Maybe I'm still licking the wounds from my last gig. For now, we're focussing on what I call "peer-to-peer volunteering", where we help people we know well and who are very gracious.