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Anybody know about problems at Vanguard?
Old 03-24-2007, 05:48 PM   #1
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Anybody know about problems at Vanguard?

I just logged into my account and it says I have a balance of ZERO! I'm holding on the phone and the automated system says they have a "high call volume" and it could be 30 minutes or more.
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Re: Anybody know about problems at Vanguard?
Old 03-24-2007, 05:55 PM   #2
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Re: Anybody know about problems at Vanguard?

getting a "temporarily not available" ... seems like a site problem.
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Re: Anybody know about problems at Vanguard?
Old 03-24-2007, 05:55 PM   #3
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Re: Anybody know about problems at Vanguard?

Yea mine says zero too, I think it's a problem with the website...at least I hope it is.
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Re: Anybody know about problems at Vanguard?
Old 03-24-2007, 06:00 PM   #4
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Re: Anybody know about problems at Vanguard?

$0.00 here too.. Makes me rethink that thread a few days ago about having "all your eggs in one basket" as far as institutions!

Freaking out a bit, but since everyone is experiencing it, I am sure if is some type of maintenance. I heard vanguard still runs most of the system in COBOL, so....


And in other news, John Bogle has just departed on his GulfStream to Nevis for a much needed "vacation"......
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Re: Anybody know about problems at Vanguard?
Old 03-24-2007, 06:04 PM   #5
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Re: Anybody know about problems at Vanguard?

Earlier today my balances were correct. So whatever it is, it just happened.
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Re: Anybody know about problems at Vanguard?
Old 03-24-2007, 06:04 PM   #6
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Re: Anybody know about problems at Vanguard?

Well that makes me feel better that others are experiencing it as well. I'm still on hold - 15 minutes and counting. I'll post what they tell me if I ever get through.
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Re: Anybody know about problems at Vanguard?
Old 03-24-2007, 06:12 PM   #7
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Re: Anybody know about problems at Vanguard?

I'm getting this message:

'Some areas of Vanguard.com®, including My Portfolios and Research Funds & Stocks, are temporarily unavailable. Price and performance information for Vanguard® funds (as of market close on the last business day), however, is still available."

Better than seeing a balance of ZERO, that's for sure!

Peter
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Re: Anybody know about problems at Vanguard?
Old 03-24-2007, 06:18 PM   #8
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Re: Anybody know about problems at Vanguard?

OK, I never got through on the telephone, but logged back into Vanguard and my portfolio balance was back, and was correct, so they have apparently fixed the problem. A bad 30 minutes or so...
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Re: Anybody know about problems at Vanguard?
Old 03-24-2007, 06:19 PM   #9
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Re: Anybody know about problems at Vanguard?

Mine back as well... Checking balances, seems accurate.
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Re: Anybody know about problems at Vanguard?
Old 03-24-2007, 06:35 PM   #10
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Re: Anybody know about problems at Vanguard?

That kind of immediate recognition, acknowledgment, and repair of the problem on a Saturday evening is reassuring.

It's not about whether there will be computer glitches. It's about how they respond to them.
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Re: Anybody know about problems at Vanguard?
Old 03-24-2007, 07:41 PM   #11
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Re: Anybody know about problems at Vanguard?

Quote:
Originally Posted by Rich_in_Tampa
That kind of immediate recognition, acknowledgment, and repair of the problem on a Saturday evening is reassuring.

It's not about whether there will be computer glitches. It's about how they respond to them.
I agree, a very good sign and my account is back to normal too
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Re: Anybody know about problems at Vanguard?
Old 03-24-2007, 09:15 PM   #12
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Re: Anybody know about problems at Vanguard?

While logged into Vanguard, I found the "cheat code" to transfer everyone's assets to my account. Too bad Vanguard figured out what I was doing ... otherwise I could finally retire.
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Re: Anybody know about problems at Vanguard?
Old 03-24-2007, 10:28 PM   #13
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Re: Anybody know about problems at Vanguard?

Quote:
Originally Posted by LOL!
While logged into Vanguard, I found the "cheat code" to transfer everyone's assets to my account. Too bad Vanguard figured out what I was doing ... otherwise I could finally retire.

dude your suppose to keep that stuff quiet!!, it is how I retired at 39.
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Re: Anybody know about problems at Vanguard?
Old 03-24-2007, 11:21 PM   #14
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Re: Anybody know about problems at Vanguard?


Reminds me of when I worked at a Bank in the 70's. An old Italian guy would come in every Friday and ask for all his money (like $60,000) then he would count it and re-deposit it. Aften years of trying to convince him his money was safe and counting it did not mean it was safe, the Bank just kept enough cash to cover his visit each Friday. He was always happy.

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