I was going to open a CD with them a few months ago. I got as far as filling out an online form and getting a message that they would send me paperwork to finish the transaction because for some reason it couldn't be done online. I then received/heard nothing from then for about 6-7 weeks at which time I got a message on my answering machine and the packet of paperwork in the mail. So, I wasn't exactly impressed with their response time, and I never opened the account.
Cheers.