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Old 08-09-2014, 02:30 PM   #21
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I checked out company reviews on yelp. Solar City is averaging 2 1/2-3 stars. I little to low for my comfort zone and a 20 year commitment.
I was curious, checked the first area that came up:

SolarCity - San Mateo, CA | Yelp

3 1/2 stars and 123 reviews. Upon a cursory look I noticed that the 5 star reviews seemed to be almost all people who just had it installed (or just in the process), and have not had it long enough to find out if it is saving them money or not.

The negative reviews were pretty scary and one guy says his bill from Solar City is greater than his old electric bill - it's costing him.

I'd want to do a lot more research before making a commitment like this.

-ERD50
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Old 08-09-2014, 02:45 PM   #22
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... one guy says his bill from Solar City is greater than his old electric bill - it's costing him...
How could that be? The only way that could happen is that he switched from a flat rate to demand or time-of-use rate, and the solar system failed to generate power during the hot midday when the rate was at the highest.

So, although he used the same amount of power, the peak demand rate worked against him instead of helping him sell power back to the utility at a higher price.
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Old 08-09-2014, 03:10 PM   #23
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How could that be? ....
I don't know. As I said, this was just a cursory look and if I were considering them, I saw enough issues there that I would proceed with much caution and would want much more info. Maybe that poster was a crackpot, but overall, the positives seemed to be from people who just had it installed and had little/no history, the ones who provided some history appeared to me to have far lower average ratings (I'd guess a 2 overall from those).

There were also some 1 or 2 star ratings from people who had install issues and no history (or maybe mis-communication issues - could be either side). Heck, some of the 5 star were from people who did nothing but talk to a salesperson!

Some of the positive ones kind of made me feel like I was on that Solar Roadways site, real 'fans' w/o much real world info.


Bottom line, like anything do your own DD, but the long term commitment and issues I saw would raise lots of yellow flags for me.

-ERD50
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