kannon
Recycles dryer sheets
Morning - appreciate your ideas as this past few days have been "interested"
Background. All started got a text msg alert from BoA on low cash reserve. Alerts set up before. Didn't understand why. Seems that someone walked into a BoA South Carolina bank and withdrew $5200 from our checking acct. BTW - we live in Maryland.
Now we also set up alerts for large withdrawals - and here's the interesting part. The bank claims a text msg was sent to the phone number on file. That's my wife's iphone. The person in SC stealing our money got the text msg according to the bank and provided the required code.
Oh .. and while this was going on my wife's iphone all of a sudden she noticed she was not getting any phone calls and could only connect via wifi (no cellular).
Seems that her iphone identification was hacked and ported to the criminal's phone so the text went there.
Anyhow - we have had to close checking acct, deactivate SIM chip, police reports, fraud reports, ... wonderful day.
So - appreciate a couple of thoughts.
First - how did criminal both have quote "federal approved ID" and able to get wife's text msg? BTW - I was a victim yrs ago of the OPM breach as a federal civilian employee so possible loss of identity there. And in that security file is wife's information. But the SIM chip transfer is bewildering.
Second - I am done with BOA. Good time to move direct deposit to someplace new. Thinking take advantage of new accounts with either cash back or flying points. Where do you keep your cash? We really just need a small amount of cash accessible from ATM. We do use online bill paying so should we keep small amount of cash one place and we could pay our bills and keep a higher balance someplace safer (thinking where no person can physically try to access it like a bank teller).
Sorry for long post - but appreciate your ideas. Not happy BOA customer.
Background. All started got a text msg alert from BoA on low cash reserve. Alerts set up before. Didn't understand why. Seems that someone walked into a BoA South Carolina bank and withdrew $5200 from our checking acct. BTW - we live in Maryland.
Now we also set up alerts for large withdrawals - and here's the interesting part. The bank claims a text msg was sent to the phone number on file. That's my wife's iphone. The person in SC stealing our money got the text msg according to the bank and provided the required code.
Oh .. and while this was going on my wife's iphone all of a sudden she noticed she was not getting any phone calls and could only connect via wifi (no cellular).
Seems that her iphone identification was hacked and ported to the criminal's phone so the text went there.
Anyhow - we have had to close checking acct, deactivate SIM chip, police reports, fraud reports, ... wonderful day.
So - appreciate a couple of thoughts.
First - how did criminal both have quote "federal approved ID" and able to get wife's text msg? BTW - I was a victim yrs ago of the OPM breach as a federal civilian employee so possible loss of identity there. And in that security file is wife's information. But the SIM chip transfer is bewildering.
Second - I am done with BOA. Good time to move direct deposit to someplace new. Thinking take advantage of new accounts with either cash back or flying points. Where do you keep your cash? We really just need a small amount of cash accessible from ATM. We do use online bill paying so should we keep small amount of cash one place and we could pay our bills and keep a higher balance someplace safer (thinking where no person can physically try to access it like a bank teller).
Sorry for long post - but appreciate your ideas. Not happy BOA customer.