Originally Posted by rocks911
I got a reply from Principal. They have no transfer request on record.
When my wife and I did this a couple, or was it a few weeks ago, we called Principal and asked what the process was and could they help. They said it was easiest to do online. We did it online. Apparently not correctly. Clearly Principal has no interest in helping us move money out of their company.
I cant believe the state of corporate policies in this country. Its just incredible to me that one has to stumble through moving such a large amount of money and the companies involved seem disinterested in helping with the process.
So you're saying the money is still sitting at Principal. If Homeland got involved and flagged the transfer I wonder if your wife's name is similar or identical to someone on a watch list. Actually I wonder what the person with your wife's name did.
My last name is not common. In spite of that my wife's name is identical (first, middle initial, last) to another lady that lives in the same zip code we do. While they have never been mixed up in a harmful way, we have received calls from creditors trying to find her. This is one of the reasons why we dumped our land line. Since the other lady didn't have a phone and we did, we got all the "pay up deadbeat" calls that were meant for her.