Join Early Retirement Today
Reply
 
Thread Tools Search this Thread Display Modes
Fidelity MyVoice
Old 01-17-2018, 10:29 AM   #1
Recycles dryer sheets
txtig's Avatar
 
Join Date: Mar 2013
Location: Sugar Land
Posts: 404
Fidelity MyVoice

I had an occasion to call Fidelity yesterday. After verifying my identity, they asked if I would like to sign up for Fidelity MyVoice, which is a new identity verification system using just your voice. I went ahead and signed up, and now presumably they will be able to verify my identity on future calls just from my voice. Seems pretty convenient and secure. Nice new feature.
__________________

txtig is online now   Reply With Quote
Join the #1 Early Retirement and Financial Independence Forum Today - It's Totally Free!

Are you planning to be financially independent as early as possible so you can live life on your own terms? Discuss successful investing strategies, asset allocation models, tax strategies and other related topics in our online forum community. Our members range from young folks just starting their journey to financial independence, military retirees and even multimillionaires. No matter where you fit in you'll find that Early-Retirement.org is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with our members, see fewer ads, upload photographs, create a retirement blog, send private messages and so much, much more!

Old 01-17-2018, 11:09 AM   #2
Thinks s/he gets paid by the post
Red Badger's Avatar
 
Join Date: Jan 2017
Location: Piedmont Region
Posts: 1,285
+1. Did same about a month ago.
__________________

__________________
Never let yesterday use up too much of today.
W. Rogers
Red Badger is offline   Reply With Quote
Old 01-17-2018, 11:47 AM   #3
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
travelover's Avatar
 
Join Date: Mar 2007
Posts: 10,793
"I'm sorry, Mr. Travelover, you have to call back when you get over your cold. No soup for you."
__________________
Yes, I have achieved work / life balance.
travelover is offline   Reply With Quote
Old 01-17-2018, 12:42 PM   #4
Recycles dryer sheets
 
Join Date: Sep 2008
Posts: 168
I wonder if it are able to get through if you have a cold, nasty cough, or COP in my case.
HF63 is online now   Reply With Quote
Old 01-17-2018, 02:16 PM   #5
Recycles dryer sheets
 
Join Date: Jul 2005
Posts: 213
I have that with Vanguard, of course, I don't call them very often.
Dancer373 is offline   Reply With Quote
Old 01-17-2018, 02:47 PM   #6
Thinks s/he gets paid by the post
Cobra9777's Avatar
 
Join Date: Jul 2012
Location: Texas
Posts: 1,517
Quote:
Originally Posted by HF63 View Post
I wonder if it are able to get through if you have a cold, nasty cough, or COP in my case.
I asked that question when I signed up a few months ago and they assured me that the system's underlying technology is sophisticated enough to recognize you even with a severe cold or even laryngitis.
__________________
Retired at 52 in July 2013. On to better things...
AA: 55% stock, 15% real estate, 27% bonds, 3% cash
WR: 2.0% SI: 2 pensions, some rental income, SS later
Cobra9777 is offline   Reply With Quote
Old 01-17-2018, 02:50 PM   #7
Full time employment: Posting here.
VanWinkle's Avatar
 
Join Date: Oct 2017
Location: Brighton
Posts: 742
I also have the voice recognition with Vanguard and it has worked flawlessly.
__________________
Retired May 13th(Friday) 2016 at age 61.
VanWinkle is offline   Reply With Quote
Old 01-17-2018, 03:00 PM   #8
Full time employment: Posting here.
FIREmenow's Avatar
 
Join Date: May 2013
Posts: 750
So as a geeky engineer, I am amazed by this - but I don't work in this area.

I can EASILY see how Amazon Alexa and Google Home devices can do a good job of voice recognition having multiply-spaced microphones and a large dynamic frequency range of, say, 20Hz to 20kHz to extract the audio voice-print from.

But most landline telephony-based devices can only be counted on to have an audio frequency range of only 3kHz to 3.4kHz to work with --- and then add to that the fact that cellphones are using big-time codecs to crunch, and unintentionally-distort, the audio down to be represented by a few hundreds of bits. How is anything left at all discernible? ......especially to be able to identify exactly ONE human from all others?

Can anyone in-the-know speak to this? I am VERY curious.
__________________
“Believe me, my young friend, there is nothing - absolutely nothing - half so much worth doing as simply messing about in boats.” ― Kenneth Grahame, The Wind in the Willows
FIREmenow is offline   Reply With Quote
Old 01-17-2018, 03:42 PM   #9
Thinks s/he gets paid by the post
GravitySucks's Avatar
 
Join Date: Feb 2014
Location: Syracuse
Posts: 1,642
If I recall correctly the POTS frequency range is 300hz to 3,300hz. This is where about 95% of the information in the human voice resides. So while you can hear up to 20000hz (or used to be able to, that high end drops off sharply with age, especially in men.) you sure aren't speak at those higher frequencies.

How the 'voice print' part works - not a clue.
__________________
“No, not rich. I am a poor man with money, which is not the same thing"
GravitySucks is offline   Reply With Quote
Old 01-17-2018, 03:52 PM   #10
Full time employment: Posting here.
FIREmenow's Avatar
 
Join Date: May 2013
Posts: 750
Quote:
Originally Posted by GravitySucks View Post
If I recall correctly the POTS frequency range is 300hz to 3,300hz.
OOPS! You are correct. 300Hz. Thanks.

...and I guess if the human voice can't produce anything much outside of this range, reproducing outside of that does nothing. Um, duh - hence the reason for the bandwidth limitation in the first place!



Thanks.
__________________
“Believe me, my young friend, there is nothing - absolutely nothing - half so much worth doing as simply messing about in boats.” ― Kenneth Grahame, The Wind in the Willows
FIREmenow is offline   Reply With Quote
Old 01-17-2018, 04:03 PM   #11
Thinks s/he gets paid by the post
GravitySucks's Avatar
 
Join Date: Feb 2014
Location: Syracuse
Posts: 1,642
Quote:
Originally Posted by FIREmenow View Post
OOPS! You are correct. 300Hz. Thanks.



...and I guess if the human voice can't produce anything much outside of this range, reproducing outside of that does nothing. Um, duh - hence the reason for the bandwidth limitation in the first place
Thanks.

No, thank you. Got me reading something interesting

https://science.howstuffworks.com/biometrics3.htm
__________________
“No, not rich. I am a poor man with money, which is not the same thing"
GravitySucks is offline   Reply With Quote
Old 01-17-2018, 05:38 PM   #12
Full time employment: Posting here.
Luck_Club's Avatar
 
Join Date: Dec 2016
Posts: 589
Quote:
Originally Posted by txtig View Post
I had an occasion to call Fidelity yesterday. After verifying my identity, they asked if I would like to sign up for Fidelity MyVoice, which is a new identity verification system using just your voice. I went ahead and signed up, and now presumably they will be able to verify my identity on future calls just from my voice. Seems pretty convenient and secure. Nice new feature.
Yes. It works too! I was trying to do some stuff for my dad, I'm POA, but hadn't sent it in yet. Using his information, I identified through as him, but was denied do to voice recognition.
__________________

__________________
2017 dry run spending: 2018 accelerate debt elimination: 2019 RV procurement & 1MY begins: 6/19 DW last month went early: 9/19 start cross country loop: 1/20 first reinforcements arrive. 6/20 sell business or shut doors. 9/20 begin globe trot: 4/26 401K reinforcement.
Luck_Club is online now   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Holding non-fidelity funds at fidelity panhead FIRE and Money 16 05-02-2013 08:37 AM
New Fidelity Fund JPatrick FIRE and Money 4 10-11-2005 09:00 AM
Fidelity Stategic Income (FSICX) kenepp1 FIRE and Money 6 06-14-2005 06:52 PM
Fidelity index funds with exp ratio 0.1% or less amt FIRE and Money 15 10-15-2004 05:17 PM
Fidelity vs vanguard customer service Roger_R FIRE and Money 9 07-01-2004 07:21 PM

» Quick Links

 
All times are GMT -6. The time now is 09:34 AM.
 
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2018, vBulletin Solutions, Inc.