what i cant believe is how little in the way of leads are passed between the bank and those guys that sell financial products.
we just transfered two 100k plus cd's from sovereign bank to our fidelity account.
you would think someone would have called from the bank to retain us and the lead would have gone to their financial guy to at least contact us.
nope, no one cared , no one even got the lead that a few hundred thousand were going out to a competitive brokerage.
same thing happened with chase last time. its like no one cares .
i dont want to buy anything from them but at least show me you care about large customers leaving and at least give the lead to your financial guy.
i once pulled a big amount out of my fidelity account to purchase a property and fidelity was on the phone the next day making sure we were happy and why were we pulling a few hunderd k out of our account.
seems to me if i was the financial planning guy at sovereign i would want a list of every cd coming due and i would want to especially see those taking cash and moving it somewhere else for investment.
i dont get it, i just dont understand how they can let a customer walk away with money in hand.
the banking part i can see, they can get money from papa fed but you got financial guys that earn a living on selling investments that would want these leads.