Originally Posted by mathjak107
im not welcoming being bothered but the fact is the banks would be well within their right to furnish our names to other departments in soverign.
the fact that we are already customers makes it not cold calling if you are on the do not call list.
its just the fact that im a salesman myself and all our sales people are taught to look for leads and potential from all our existing customers and to farm out those leads to other departments who can best follow up those leads.
even a quick call from soverign bank to see why we pulled 200k out should have been made if for no other reason.
i dont get it. no place in business would something like this have just gone through without question as to why at least.
the same thing happened last time at chase. no response at all.
like i said im glad they didnt call but i just question why when they already have your money dont they try to retain it.
i can tell you i have been pulling my money out of the david lerner reits as fast as i can and a month doesnt go by without a call to try to retain it or sell us additional products.
It's really very simple: They don't need your money. If ever there was a clue to a customer that they aren't important, your experiences are good examples.
This has been my experience with Chase as well, on a personal level, and as the treasurer of a small homeowners association. They didn't need the money, want the money, or want to be bothered with providing service to the accounts.