Wells Fargo offered free report and credit score to customers through Experian. So I tried it out. Sorry we can't ID you, please call. I didn't really need the report, but wanted to get the record straight. I call I spoke to a real person and was treated like a real person.
Well Mr G. I see you here may I ask a few questions that only you would know the answer to?
Mr G. Why sure.
Does the number 789 mean anything to you.
Mr G. No.
How about 5116 for an address?.
Mr G. says yes I lived at 5116 Cold Beverage Blvd.
Two more no brainers, and I was given a report number to use.
So I log in get my report, and glanced through the current and past addresses. Holy Moley, the guy gave me pass, because 789 was a PO Box we used in Greenacres, now Spokane Valley WA in 1994. I go through the rest of the list and they have corporate residential addresses from our 8 moves in 11 years with Megacorp. Now how the heck are you supposed to remember a 1 month stay from almost 20 years ago.
I have always written down the security questions, so I don't get crossed up. This just seems to block getting your free annual report harder and harder. Just a month ago I was denied credit, I was able to talk to someone. The questions they asked were, not anything I could answer a positive to. It was as if they thought I was someone else, well I flunked the quiz. If legislators wanted something to do this would be a great place to start.
For me experiences are not good or bad, just different