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Re: Funny Story from When I Went to Business School..........
Old 12-06-2006, 10:40 AM   #21
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Re: Funny Story from When I Went to Business School..........

Quote:
Originally Posted by MasterBlaster
Justin:

You may get a pretty good price for a car with your method. Many dealers will quote a price with a small markup over the internet.

However, from the car forums many people get jacked around doing what you suggest. They get the low quote over the internet or by phone, then when they arive at the dealer, the car now has a stick shift or is the lower trim line. "Oh I thought that's what you wanted !!!). The other thing is that you might get a lowball offer that isn't a real offer. They have nothing to lose by quoting you a price that nobody will sell a car at. When you finally arrive at the dealership the games then start.
It's definitely not a "done deal" when you agree on a car and a price over the phone. But you can usually specify the key points (automatic, LX trim, 2 WD, grey, NEW, model year, etc). If you show up and chain-jerking ensues, turn 180 degrees and exit. Go call #2 on your best price list and repeat process. I'm not saying these guys are going to give the car away, but if they can make a couple hundred in commission and some profit for the dealer, then there's going to be someone that's willing to work with you.

I think the walk-in sales staff are more focused on closing a low volume of deals every month at a maximum profit level.
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Re: Funny Story from When I Went to Business School..........
Old 12-06-2006, 10:42 AM   #22
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Re: Funny Story from When I Went to Business School..........

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That's a start...........may not work well if there's a trade involved..........contrary to popular belief, a dealer is not going to OVERPAY for your trade, AND sell their car into holdback, not CarMax, not mega dealer.........
Throw the trade out. Sell it yourself or to carmax. Focus on the best price for what you are buying - the new car. If, after securing a good deal on the car you are buying, you can inquire about the trade to see if they want to offer you fair market value on it.

I look at trade-ins as simply a financing issue rather than a key term of the deal.
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Re: Funny Story from When I Went to Business School..........
Old 12-06-2006, 10:45 AM   #23
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Re: Funny Story from When I Went to Business School..........

If you are going to work through the Internet, stay with that channel. The sales guys at the dealership pretty much "hate" the Internet guys, because often they are trying to sell the customer the same car at a higher price than the Internet price, using the trade as leverage.

IMO, I have met very few good Internet guys.........a lot of times they were salespeople that were not good at negotiating with customers. How hard is it to "sell" a car at a rock bottom price?? Kind of like Saturn, how skilled does the Saturn salesperson have to be??
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Re: Funny Story from When I Went to Business School..........
Old 12-06-2006, 10:50 AM   #24
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Re: Funny Story from When I Went to Business School..........

The last time I bought a new car I did the research, priced out the car on the internet found the local dealers who had the vehicle on the lot or one as close as I could get then asked for prices. The one I bought it from kept trying to put the purchase in terms of monthly payments. I told him the price I was willing to pay and left it at that. All negotiations were via e-mail. He would come back and say 600 for 72 months I would say, "No, 23000." He'd say ok how about 550 (or something I don't remember the exact numbers) for 60 months. I would say, "No, 23000." This went on until he finally relented and gave me the monthly payment for the term corresponding to the price I wanted. The price I was offering was a fair price where neither would get the short end.
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Re: Funny Story from When I Went to Business School..........
Old 12-06-2006, 10:50 AM   #25
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Re: Funny Story from When I Went to Business School..........

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Originally Posted by FinanceDude
How hard is it to "sell" a car at a rock bottom price?? Kind of like Saturn, how skilled does the Saturn salesperson have to be??
Well, when you are competing with a dozen other dealers and their rock bottom sales staff, I guess it could be pretty hard.
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Re: Funny Story from When I Went to Business School..........
Old 12-06-2006, 10:56 AM   #26
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Re: Funny Story from When I Went to Business School..........

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Originally Posted by lets-retire
The last time I bought a new car I did the research, priced out the car on the internet found the local dealers who had the vehicle on the lot or one as close as I could get then asked for prices. The one I bought it from kept trying to put the purchase in terms of monthly payments. I told him the price I was willing to pay and left it at that. All negotiations were via e-mail. He would come back and say 600 for 72 months I would say, "No, 23000." He'd say ok how about 550 (or something I don't remember the exact numbers) for 60 months. I would say, "No, 23000." This went on until he finally relented and gave me the monthly payment for the term corresponding to the price I wanted. The price I was offering was a fair price where neither would get the short end.
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Re: Funny Story from When I Went to Business School..........
Old 12-06-2006, 11:42 AM   #27
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Re: Funny Story from When I Went to Business School..........

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Originally Posted by justin
Well, when you are competing with a dozen other dealers and their rock bottom sales staff, I guess it could be pretty hard.
As a dealership, your job is to maximize profit. As a customer, your job is to minimize profit for the dealer...........a true conundrum..........

I know $400 an hour corporate attorneys that have driven to Chicago to buy a BMW and save $100.........
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Re: Funny Story from When I Went to Business School..........
Old 12-06-2006, 10:13 PM   #28
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Re: Funny Story from When I Went to Business School..........

For many people buying a car is a game. No matter how much money they have or earn they want to nickle and dime the dealer.

Internet buyers often pay too much for cars also. They think that just because it's on the internet it's the best deal. Do you think dealers have internet people to lose money.
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Re: Funny Story from When I Went to Business School..........
Old 12-06-2006, 10:33 PM   #29
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Re: Funny Story from When I Went to Business School..........

Well, I am trying to help, but I guess 7 years working in a dealership doesn't hold much water on here........... :P :P :P

I figure I signed off on over 5000 deals in my career........since I desked most of the deals and had the final call on if we were going to sell a vehicle and at what price.........

But if justin believes he gets the best deal on the Internet, we're not going to talk him out of it..........he is after all, paid to argue...........
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Re: Funny Story from When I Went to Business School..........
Old 12-06-2006, 10:43 PM   #30
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Re: Funny Story from When I Went to Business School..........

Buying a car is easy. Do it online! I sent out request for quotes for a very specific configuration. No replies from half the dealers. Another few got back but wanted me to give them the info again - duh! One dealer replied with the exact quote I asked for with prices spelled out. It was a good deal even compared to the Edmunds (was that it?) website.

I followed up with phone call request for quote from a couple of other dealers "just to make sure". They quoted way too high.

Seriously - the last three cars we have researched and bought through the internet, and it was very straightforward.

Audrey
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Re: Funny Story from When I Went to Business School..........
Old 12-06-2006, 11:12 PM   #31
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Re: Funny Story from When I Went to Business School..........

FD, working in a dealership for 7 years is more than enough.

I retired after 34 years working in a car dealership last friday. I think I'll also buy my cars on the internet because I don't want to go into a dealership ever again.

If you think you got a good then it's a good deal....
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Re: Funny Story from When I Went to Business School..........
Old 12-06-2006, 11:49 PM   #32
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Re: Funny Story from When I Went to Business School..........

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Originally Posted by 73ss454
FD, working in a dealership for 7 years is more than enough.

I retired after 34 years working in a car dealership last friday. I think I'll also buy my cars on the internet because I don't want to go into a dealership ever again.

If you think you got a good then it's a good deal....
Were you in parts, sales, service, management, or all of them??

You can make good money, but it's kind of like a fraternity of sorts........the only folks who know what really goes on are those who were actually in the business.......I suppose it's that way for a lot of folks.........

Stay healthy.........my neighbor was the parts manager at a local Ford store, and retired at 53 after 35 years there, and died of a massive heart attack 2 months later............
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Re: Funny Story from When I Went to Business School..........
Old 12-07-2006, 08:25 AM   #33
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Re: Funny Story from When I Went to Business School..........

I spent the last 20+ years in a Ford store. Sold cars for the first 7 years and F&I for 27.
27 years in the box should have killed me by now. That's why I got out before I died in there.

There was an article a few years ago about a guy who worked for Edmunds and was going undercover into dealers. He was going to sell cars and report back all the dirty things the dealers did. Well it didn't take him long to figure out that it was hell and the article change to sympathy for the dealers and salespeople. You may be able to find it at the Edmunds site.
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Re: Funny Story from When I Went to Business School..........
Old 12-07-2006, 08:27 AM   #34
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Re: Funny Story from When I Went to Business School..........

Everybody thinks they got a good deal on a car - walk in, internet, brother in law, you name it. The name of the game is . . . make the customer think they got a good deal.
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Re: Funny Story from When I Went to Business School..........
Old 12-07-2006, 08:28 AM   #35
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Re: Funny Story from When I Went to Business School..........

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Originally Posted by FinanceDude
But if justin believes he gets the best deal on the Internet, we're not going to talk him out of it..........he is after all, paid to argue...........
I'm paid to argue?? What does that mean??

I'm just presenting my little method of getting a reasonably good deal on a car. I don't really care if I squeeze every last dollar of the dealer's profit out of a deal. I just want a relatively hassle-free way to get a reasonably good deal. I've found the internet sales staff to be more up front and easier to work with than the sleazeballs sitting at the sales desk at the dealership. Why would I go and sit at a single dealership working with one guy who has to "go see if the sales manager can approve that low price you're asking for" four or five times for 20 minutes at a time? For me, time is money. Someone gives me the runaround, I walk out or hang up the phone. Done. There's another guy that likes my green money and will make me a deal.
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Re: Funny Story from When I Went to Business School..........
Old 12-07-2006, 08:30 AM   #36
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Re: Funny Story from When I Went to Business School..........

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Originally Posted by 73ss454
There was an article a few years ago about a guy who worked for Edmunds and was going undercover into dealers. He was going to sell cars and report back all the dirty things the dealers did. Well it didn't take him long to figure out that it was hell and the article change to sympathy for the dealers and salespeople. You may be able to find it at the Edmunds site.
I think you posted the link to that article on here a while back. It was a very long account, but I read it anyway and it provided a good introduction to the car sales business for the unfamiliar.
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Re: Funny Story from When I Went to Business School..........
Old 12-07-2006, 08:33 AM   #37
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Re: Funny Story from When I Went to Business School..........

You are right Justin, I had mentioned it and someone else had the link. I don't remember what it was but it was fun to read.
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Re: Funny Story from When I Went to Business School..........
Old 12-07-2006, 08:41 AM   #38
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Re: Funny Story from When I Went to Business School..........

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I'm paid to argue?? What does that mean??
Quote:
Originally Posted by Jay_Gatsby
We're lawyers. We get paid to disagree.
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Re: Funny Story from When I Went to Business School..........
Old 12-07-2006, 08:48 AM   #39
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Re: Funny Story from When I Went to Business School..........

OK, you guys have totally depressed me. I just want a danged new car and not to be ripped off.

There are not enough dealers within a 100 mile radius of here to make shopping them against each other profitable.

I think I will just do the internet research and contact them as Audrey suggested.

F. Dude, if you've got any advice, let me know!
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Re: Funny Story from When I Went to Business School..........
Old 12-07-2006, 08:50 AM   #40
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Re: Funny Story from When I Went to Business School..........

Sheryl, try carsdirect.com to see what kind of a price quote they give you, and use that as your backup plan. Negotiate down from there.
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