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Home Depot offers free year of credit monitoring
09-12-2014, 06:09 AM
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#1
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Administrator
Join Date: Jan 2008
Location: Chicagoland
Posts: 40,518
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Home Depot offers free year of credit monitoring
Similar to Target's response, Home Depot is offering a year of free credit monitoring to anyone using a credit card in their store after April 2014 https://corporate.homedepot.com/Medi...Hero-_-Message
Quote:
We also want to emphasize that you will not be responsible for any fraudulent charges to your accounts, and we’re offering free identity protection services, including credit monitoring, to any customer who has shopped at a Home Depot store in 2014, from April on.
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. https://homedepot.allclearid.com
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09-12-2014, 07:47 AM
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#2
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Apr 2013
Posts: 11,078
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Thanks, odd we cutomers need to search out how they(HD) plan to help the consumer who innocently used their card at HD.
I got the code but need to provide additional information, 'sensitive' was their wording IIRC. I'd get a new card, but we're leaving for a week and don't want to go without my existing card. Do it next week and monitor myself till then.
I swear IT security is not rocket science(spent my career in IT). When will we wake up and say no, I dont trust your feeble attempts to secure my information. This should be my rant for the day, but I have unrelated others.
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09-12-2014, 07:54 AM
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#3
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: May 2004
Location: SW Ohio
Posts: 14,404
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I wonder when there will be a big data "leak" of subscriber info at one of these credit monitoring firms--the ones who seem to make so much money as the bandage thrown over the other leaks?
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09-12-2014, 07:54 AM
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#4
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Full time employment: Posting here.
Join Date: Feb 2014
Posts: 731
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I shopped there in July - so far no charges, but I'm going to cancel the cc that I used and get my credit union to issue a new one.
I'd rather not have the number still active and worry about an unauthorized charge and then have to spend time disputing it....just cancel the cc number now.
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09-12-2014, 11:49 AM
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#5
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Jun 2005
Posts: 10,252
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We didn't do anything about Target and will do nothing about Home Depot.
Eventually, our credit card companies replaced cards for us pro-actively. I suspect the same thing will happen with any other security problems.
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09-12-2014, 02:08 PM
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#6
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Full time employment: Posting here.
Join Date: Feb 2014
Posts: 731
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I was at the grocery store this morning - credit union in the same mall.
Took me 10 minutes for them to cancel my old card on the spot and give me a new one.
Would rather stop the 'thieves' cold from even getting to use my old number to purchase something and the bother of having to contest charges.
Done and done like a snap!
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09-12-2014, 02:47 PM
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#7
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Administrator
Join Date: Jan 2008
Location: Chicagoland
Posts: 40,518
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Quote:
Originally Posted by LOL!
We didn't do anything about Target and will do nothing about Home Depot.
Eventually, our credit card companies replaced cards for us pro-actively. I suspect the same thing will happen with any other security problems.
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I signed up for the Target offer of 1 year of free credit monitoring, just to get a free look at how useful the service might be. Not worth paying for but worth a look for free.
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09-12-2014, 07:39 PM
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#8
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Dryer sheet aficionado
Join Date: Jan 2007
Posts: 43
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I have always thought that if companies were fined for every compromised card that companies would be more vigilant. That is, if Home Depot had to pay a fine of say $10 dollars for every compromised customer, that they would spend the funds to secure their systems.
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09-12-2014, 07:45 PM
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#9
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Jun 2005
Posts: 10,252
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If companies had to pay such fines, I think they would stop accepting credit cards. There would be other unintended consequences, so I'll let folks post some guesses on that.
Target lost quite a lot of business which might be more than such a fine would cost. HD may also lose business since everyone can go across the street to Lowe's or similar competitor.
I believe that no amount of "spend the funds" can secure a system.
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