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HSBC - Outage?
Old 08-18-2008, 02:46 PM   #1
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HSBC - Outage?

Has anybody been able to log on to HSBC in the last 24 hours? It appears they are having difficulties.

Since about this time yesterday I have been getting :

Service Unavailable
We're sorry. Personal Internet Banking service is temporarily unavailable. Please try again shortly.
We apologize for the inconvenience.

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Old 08-18-2008, 02:54 PM   #2
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I can log in on my credit card account.

There's no need to complicate, our time is short..
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Old 08-23-2008, 08:52 PM   #3
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They sent me email saying they had had major problems and were in the process of recovering and that they had partially recovered.

I did not log in last week so it must have been a blanket email or something.

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Old 08-23-2008, 09:20 PM   #4
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I have accounts with HSBC in the UK and their website is working fine.
Retired in Jan, 2010 at 55
Now it's adventure before dementia
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Old 08-24-2008, 10:47 AM   #5
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Received the email a few days ago, after starting this thread.
Googling news reveals that they seem to have outages every now and then. That is a little surprising as banks seem to have some of the most bulletproof change management and disaster recovery procedures in the business, but what would I know?
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