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Intuit Cries Uncle (TurboTax Deluxe content restored)
01-29-2015, 03:02 PM
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#1
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Jan 2008
Location: NC
Posts: 21,206
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Intuit Cries Uncle (TurboTax Deluxe content restored)
Intuit Cries Uncle, Will Reverse TurboTax Deluxe Changes - Forbes
Quote:
Intuit has just cried Uncle. It announced this afternoon that it will provide users of its TurboTax Deluxe desktop product free upgrades this year and will next year reverse changes it made that limited the usefulness of the 2014 version.
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__________________
No one agrees with other people's opinions; they merely agree with their own opinions -- expressed by somebody else. Sydney Tremayne
Retired Jun 2011 at age 57
Target AA: 50% equity funds / 45% bonds / 5% cash
Target WR: Approx 1.5% Approx 20% SI (secure income, SS only)
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01-29-2015, 03:09 PM
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#2
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Moderator Emeritus
Join Date: Apr 2011
Location: Conroe, Texas
Posts: 18,645
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Once again, the power of the internet (and the people) have slayed the ugly beast!
__________________
*********Go Astros!*********
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01-29-2015, 03:10 PM
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#3
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Sep 2012
Location: Seattle
Posts: 6,008
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I am still going to go with H&R block software. I think it is cheaper too if you don't need state ($25 at Office Depot until April)
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01-29-2015, 03:14 PM
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#4
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Moderator
Join Date: Feb 2010
Location: Flyover country
Posts: 25,199
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Quote:
Originally Posted by Fermion
I am still going to go with H&R block software.
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And I'm sure you're in good company. Despite all the damage control they can possibly do, I'm sure they have lost quite a few long time customers for good.
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01-29-2015, 03:15 PM
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#5
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Moderator Emeritus
Join Date: Apr 2011
Location: Conroe, Texas
Posts: 18,645
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Quote:
Originally Posted by Fermion
I am still going to go with H&R block software. I think it is cheaper too if you don't need state ($25 at Office Depot until April)
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Same here...already purchased H&R Block Software. I don't need state in Texas either. Actually, playing around with the Block software has been pleasant.
__________________
*********Go Astros!*********
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01-29-2015, 03:44 PM
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#6
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Sep 2012
Posts: 11,701
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Got caught with their pants down. They've been doing this with more obscure items over the years. For example, the ESPP (Employee Stock Purchase Plan) wizard used to be in Deluxe. They moved that to Premier only a few years ago.
But this year they went a bridge too far.
And... consumers are lately very, very willing to go to social media whenever they have felt wronged.
The thing is it is more than just the Turbotax brand. People are now looking to Intuit as a whole over this fiasco and grumbling over other programs, like Quicken.
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01-29-2015, 03:58 PM
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#7
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Jun 2008
Posts: 13,132
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From the article, looks like not only did Intuit cry Uncle, but Aunt
__________________
Have you ever seen a headstone with these words
"If only I had spent more time at work" ... from "Busy Man" sung by Billy Ray Cyrus
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01-29-2015, 05:13 PM
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#8
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Jul 2009
Posts: 5,307
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Too late. I bought the HR Block software in December. It is too late to take it back even if I wanted to. I've used TT for years, but I see absolutely no reason to go back to it. So far, the HR Block software looks fine and I'm not happy with Intuit and I'm just done with them (I didn't upgrade Quicken either and I'm done with it also).
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01-29-2015, 05:16 PM
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#9
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Thinks s/he gets paid by the post
Join Date: Feb 2007
Posts: 2,525
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Too late for me. After many years of turbotax switched to TaxAct - $21 for download copy to my computer because even TT Premier does not include schedule F, needed for my wife's hobby farm. So far so good. I haven't really had any problems in switching over. There was an initial buggy form 1099 b promptly fixed with an update. Emailed TaxAct support with a question. Response the same day! The interview system seems to be working fine. Just finished inputing schedule F, worked great. The only thing different so far is that I had to input 1099's manually as there is no import facility.
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01-29-2015, 05:45 PM
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#10
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Aug 2011
Location: West of the Mississippi
Posts: 17,173
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Too late. I already purchased the HR Block software.
__________________
Comparison is the thief of joy
The worst decisions are usually made in times of anger and impatience.
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01-29-2015, 05:49 PM
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#11
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Recycles dryer sheets
Join Date: May 2013
Location: Western US
Posts: 226
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H&R Block got my business this year, and as long as it works and they don't make any bonehead moves, I'll stay with them. Adios Intuit!
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01-29-2015, 06:06 PM
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#12
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Jan 2006
Location: Rio Grande Valley
Posts: 38,010
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OK!
Backing out of requiring Premier to do Schedule D in the future is HUGE!!!!!
__________________
Retired since summer 1999.
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01-29-2015, 06:17 PM
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#13
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Moderator
Join Date: Feb 2010
Location: Flyover country
Posts: 25,199
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I wonder if Vanguard and Fidelity may have had some input to this decision, after footing the extra bill for Premier for many of their clients.
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01-29-2015, 06:34 PM
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#14
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Thinks s/he gets paid by the post
Join Date: Jul 2012
Location: Texas
Posts: 3,024
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Quote:
Originally Posted by braumeister
I wonder if Vanguard and Fidelity may have had some input to this decision, after footing the extra bill for Premier for many of their clients.
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That, plus negative articles in the NYT, WSJ, and perhaps most importantly, thousands of 1-star, negative hateful reviews at Amazon that are driving off customers in droves, right as we're heading into tax season.
__________________
Retired at 52 in July 2013. On to better things...
AA: 85/15 WR: 2.7% SI: 2 pensions, SS later
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01-30-2015, 06:24 AM
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#15
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Thinks s/he gets paid by the post
Join Date: May 2007
Posts: 1,525
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__________________
No doubt a continuous prosperity, though spendthrift, is preferable to an economy thriftily moral, though lean. Nevertheless, that prosperity would seem more soundly shored if, by a saving grace, more of us had the grace to save.
Life Magazine editorial, 1956
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01-30-2015, 07:43 AM
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#16
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Thinks s/he gets paid by the post
Join Date: Jul 2006
Posts: 1,901
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Unless you have an extremely complicated tax return, it seems to me that there is sufficient free tax software available that paying additional $$ to file is unnecessary.
__________________
“I guess I should warn you, if I turn out to be particularly clear, you've probably misunderstood what I've said” Alan Greenspan
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01-30-2015, 07:58 AM
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#17
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Sep 2012
Posts: 11,701
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Quote:
Originally Posted by Htown Harry
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I'll give him credit for coming clean. Even quoting a customer who said: "Look, this is a money grab plain and simple."
They tried to sweep it and got caught.
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01-30-2015, 08:01 AM
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#18
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Jan 2008
Location: NC
Posts: 21,206
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Quote:
Originally Posted by Bikerdude
Unless you have an extremely complicated tax return, it seems to me that there is sufficient free tax software available that paying additional $$ to file is unnecessary.
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It looks like all the free tax software is web only, many of us can't accept that (vs download desktop or CD), but there are way more (income dependent) free offers than I realized. Might appeal to some here...
FreeFile
__________________
No one agrees with other people's opinions; they merely agree with their own opinions -- expressed by somebody else. Sydney Tremayne
Retired Jun 2011 at age 57
Target AA: 50% equity funds / 45% bonds / 5% cash
Target WR: Approx 1.5% Approx 20% SI (secure income, SS only)
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01-30-2015, 08:19 AM
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#19
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Moderator
Join Date: Feb 2010
Location: Flyover country
Posts: 25,199
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Quote:
Originally Posted by JoeWras
I'll give him credit for coming clean. Even quoting a customer who said: "Look, this is a money grab plain and simple."
They tried to sweep it and got caught.
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I don't give him any credit at all. It's self-evident that he approved the change in the first place, since it was a significant modification to long standing practice.
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01-30-2015, 08:28 AM
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#20
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Aug 2011
Location: West of the Mississippi
Posts: 17,173
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Well, With 1891 one star reviews on Amazon as compared to 117 five star reviews, I guess they finally figured out people were not happy with their decision.
I guess it's time to chill out with another can of New Coke.
__________________
Comparison is the thief of joy
The worst decisions are usually made in times of anger and impatience.
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