Originally Posted by meierlde
Is that where you have your other accounts. If so it sounds like a good reason to change banks. Go with a bank that does not have a brokerage attached (likley a local bank) and if you have an account they will likley handle the matter.
Yes, we do all our banking at BofA. I'm really not inclined to go through all the hassles of switching banks over this (I have more than 50 companies set up with the BofA online bill-pay for example). But I may check out a small local bank nearby and see whether getting a CD or savings account would do this in the future...thanks for the suggestion
Originally Posted by grasshopper
Vanguard will do medallion guarantees over the phone with Vanguard Voice Verification™. This voice recognition system is a highly effective method of verifying your identity and makes it possible for you to perform many transactions that would typically require paperwork and a signature guarantee.
In this case, it isn't Vanguard that requires it but the current custodian (where my parents had their IRAs). But I think I'll sign up for the Vanguard voice verification system now - never bothered when they first sent out emails about it.
The good news is that the other custodian agreed to waive the medallion requirement and will take a regular signature guarantee now, which BofA will do. So I'm off to the bank this afternoon.
Thanks for all the tips!