Originally Posted by Skeptic
Don't underestimate (as the late lamented travel agent industry maybe did) the appeal of giving folks somewhat fewer options at vastly improved convenience and price.
That sounds great. I just don't think investing or crafting a retirement plan is anything at all like buying a flight or renting a hotel room.
To do the later, all I ever needed were the tools that travel agents had access to. Now that I do I don't need the travel agent to punch keys for me. But we've all had the tools needed to manage our own finances for a very long time. A lack of access to more, or even better, tools isn't the thing holding people back.
Don't underestimate the fundamental financial illiteracy of your fellow citizens. No web tool is going to fix that.