New Car Loan PenFed or Dealer

StikyBoots

Dryer sheet wannabe
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Aug 4, 2013
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This is my first new car purchase, first car dealership purchase too. I am looking at the Subaru Crosstrek and seeing what financing and offers are available. I am wanting to be more educated before talking numbers with any dealer. So I've gotten pre-approved for a PenFed new car loan and now gotta decide dealer vs credit union.

-PenFed 48 months @ 1.49%.
-Subaru 48 months @ 1.49%.

So, which is better? Maybe the the PenFed is better because I wont have to deal with as many people at the dealership and be pressured to buy more add-ons. Or maybe the Subaru financing is better because the dealer will be able to discount the car more and make money on the financing.

Whats your thoughts on this?
 
This is my first new car purchase, first car dealership purchase too. I am looking at the Subaru Crosstrek and seeing what financing and offers are available. I am wanting to be more educated before talking numbers with any dealer. So I've gotten pre-approved for a PenFed new car loan and now gotta decide dealer vs credit union.

-PenFed 48 months @ 1.49%.
-Subaru 48 months @ 1.49%.

So, which is better? Maybe the the PenFed is better because I wont have to deal with as many people at the dealership and be pressured to buy more add-ons. Or maybe the Subaru financing is better because the dealer will be able to discount the car more and make money on the financing.

Whats your thoughts on this?

Dealers would rather you take their financing as they get a cut of it. It won't matter on the add ons, they try to sucker in all participants!
 
Any 1.49% special APR rate you get from a Subaru dealership is going to be subvened by the dealer. Ask the dealer if you get your own money, will the price of the car be lower--since they're not buying down the interest rate. This is a program in some retail markets--not everywhere in the U.S. At least get your own money and demand they wave any Documentary Fees that are just a straight profit/rip off.
 
I always negotiate the price of the car first without any discussion of financing. I do research what the financing options are, but typically pay cash for the car. The exception is when they offer something to finance the car with them above and beyond what was negotiated in the price. On our last purchase they offered to make the first two car payments if we used their financing with a rate of 0.9%. we took their offer and as soon as we saw the first two payments made by them (which were done at the same time about a week after the purchase) we paid off the balance.
 
Check to see if you have to pay for life insurance (to cover the amount of the loan) with either the dealer or PenFed. One CU I've dealt with includes the insurance for free. That may save a few bucks.


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Also be aware that Subaru Financial is actually Chase, so if you don't like dealing with a large bank like Chase you might want to use PenFed.
 
We just bought a new Crosstrek for my wife last November. She LOVES it. After negotiating the cash price of the car as low as they would possibly go, I suggested that we might be interested in financing at the dealership through Subaru if they could go even lower on price. They did, so we financed through them and I paid it off shortly thereafter. No hassle and it was very easy to pay it off when we wanted to. The financing was actually convenient in this case since it bridged the gap between when we bought it and when I received my bonus from MegaCorp.

They offered life insurance with the financing which I politely declined. Also, know the amount you want to finance, the interest rate you will be paying and the corresponding monthly payment given the years financed before you go in. That way you know if they try to add anything else into the payment. The young finance lad at the dealership never saw anyone calculate a monthly payment with a formula and a calculator before. He though the numbers just magically appeared on the computer screen.

PenFed was a major PITA when I tried to mortgage a house with them. In that case, I just paid cash for the house since PenFed was absolutely horrible to deal with. I imagine financing a car would be much easier.
 
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I'd go with the dealer since you'll save a lot of time and the hassle. Actually, my credit Union worked harder to sell me added cost items like life insurance, an extended service contract etc. than the dealer did. And, you can pay it off....no hassle.....not sure about PenFed. Either way you won't lose much.....why be hassled by both? Just know what you want to buy and say no to everything else.
 
We got a 5-year extended warrantee from Penfed for very cheap when we financed our car with them. The car was a 3-year old BMW Z4 convertible, and I was afraid that any necessary dealer repairs are going to be rather expensive.

The dealer tried to get us to buy extended warrantee from him, which was 2 times the cost of the Penfed policy, plus it had a per-claim deductible, which the Penfed one had no dedictible.
 
We got a 5-year extended warrantee from Penfed for very cheap when we financed our car with them. The car was a 3-year old BMW Z4 convertible, and I was afraid that any necessary dealer repairs are going to be rather expensive.

The dealer tried to get us to buy extended warrantee from him, which was 2 times the cost of the Penfed policy, plus it had a per-claim deductible, which the Penfed one had no dedictible.

BUT, wait until you need to use it. BMW generally pushes the dealer to sell a BMW backed factory warranty extention compared to a Penfed extended service contract.......I would bet, I could be wrong, that the Penfed service contract covers far fewer items. When you're buying a warranty extention you need to compare coverage as well as price.
 
^^^^ These are not "warranty extensions" but unscheduled repair contracts.

These will not cover typical "wear items" such as brake pads and rotors, ignition parts, filters, fluids, tires, etc. Most of these contracts come with strict rules and deductibles. Keep in mind one must be able to show strict adherence to the factory maintenance schedule if making a claim for an unscheduled repair. Better know your maintenance schedule items and keep all receipts. ;)
 
Thanks for all the info and things to think about!

Good to hear that so many people love the Crosstrek! I drove one with a manual transmission a couple days ago. It felt underpowered to me, but I wasn't working the gears like I should have and I want to tow a 3000-3500 lb camper with it. (UK ratings give it 3500 towing capacity, US is 1500) So I'm hoping to find a Forester with a manual to test drive!

I think I'm tell the dealership I'm financing it through a bank, then during the negotiations offer to finance it through them for an additional cost reduction. If their getting kickbacks I might be able to save a little on my purchase price. If I use Penfed car buying I get a discounted rate of 0.99%. I they use Truecar.

I had not considered the life insurance costs, as a single person with no dependants I'm not sure I don't think anyone NEEDS the vehicle if I'm gone or would like it for that matter.

Some Subaru dealers offer an extended warranty with all new car purchases. I'll have to look into each warranty offered by the dealers and try to compare them and ascribed a value to them. One that I do not like is the free tires and batteries for life if you do all services through that dealer, I intend on continuing to do my own service. I'm not sure how well extended warranties work when the owner performs their own maintenance, it seems like it could give the dealer or warranty company an easy excuse to bill the customer.

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The Magnuson–Moss Act protects individuals who do their own maintenance on cars while the car is covered under the manufacturer's warranty. I'm not sure if the Act has any coverage if you are dealing with a third party repair contract (aka, "extended warranty, dealer or otherwise").

I suggest you review this summary of the act:

https://en.wikipedia.org/wiki/Magnuson–Moss_Warranty_Act
 
^^^^ These are not "warranty extensions" but unscheduled repair contracts.

These will not cover typical "wear items" such as brake pads and rotors, ignition parts, filters, fluids, tires, etc. Most of these contracts come with strict rules and deductibles. Keep in mind one must be able to show strict adherence to the factory maintenance schedule if making a claim for an unscheduled repair. Better know your maintenance schedule items and keep all receipts. ;)

And leave out the part about towing a 3000 lb camper!

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BUT, wait until you need to use it. BMW generally pushes the dealer to sell a BMW backed factory warranty extention compared to a Penfed extended service contract.......I would bet, I could be wrong, that the Penfed service contract covers far fewer items. When you're buying a warranty extention you need to compare coverage as well as price.

I worked for a major automobile manufacturer's captive finance company for 24 years, and I was the one to approve outside warranty companies. I strongly suggest only purchasing an Extended Service Plan (ESP) from a dealer that uses the manufacturer's program. They have vested interests in keeping you as a happy customer, and you won't worry that the ESP company will go out of business. Your car will be fixed right.

Outside ESP companies must be bonded and insured by a highly rated insurance company in order for it to be worth the paper the policy is printed on. Many ESP companies are not well capitalized, and uninsured. That may include dealer owned ESP companies of major national auto dealer groups. You simply don't want to do business with them.
 
I actually looked at both warrantee contracts. Neither was from the manufacturer, they were both 3rd party. The one from Penfed had better coverage.
 
Neither from BMW? Frankly, I wouldn't buy either one of them. I'm VERY surprised a BMW dealer would sell you anything but a BMW backed service contract.
 
It wasn't a BMW dealer. The only BMW dealer is 50 miles away in the Big City.

The local Toyota (/Honda/Cadillac/Nissan/etc., etc., etc.) dealer would wholesale buy cars from lease companies that were coming off a 3-year lease. Sweet deal for them, they'd get them cheap and sell them for a very good price. First thing they showed you when you sat down was the Carfax sheet, and very little room for negotiating price.

I think they tried to make their money on the extended warrantees and the financing.
And the service department. I was recently in for some recall work on the Rav4, and they tried to tell me it was time for a brake system flush, battery service (on a 6-month old battery??), and a fuel system service, totaling around $400. Pretty good profit for $2 worth of brake fluid, wiping off the battery, and changing the $5 gas-line filter. While waiting, I overheard them (quietly) telling every customer in the waiting room the exact same thing.
 
And the service department. I was recently in for some recall work on the Rav4, and they tried to tell me it was time for a brake system flush, battery service (on a 6-month old battery??), and a fuel system service, totaling around $400. Pretty good profit for $2 worth of brake fluid, wiping off the battery, and changing the $5 gas-line filter. While waiting, I overheard them (quietly) telling every customer in the waiting room the exact same thing.

The above is another good reason to find an independent shop to service your car if you are unable to do routine maintenance on your own.
 
^Keep in mind one must be able to show strict adherence to the factory maintenance schedule if making a claim for an unscheduled repair. Better know your maintenance schedule items and keep all receipts. ;)

This is EXACTLY the reason I cancelled my Camry warranty. At first I thought it would be a good idea with the amount of miles DH puts on her vehicle travelling, then I realized I would spend three times more trying to maintain the vehicles strict maintenance schedule than the warranty costs were. After attempting to report an issue with the muffler, I quicly understood that if this could (and likely would) be classified as negligence it would not be covered.

As a consumer, I will skip the installments, and take the hit at the time of service, negotiating that service price when they come up.


With the muffler, the exhaust pipe was bent enough where the muffler was rattling on the heat shield. I paid some craigslist welder $50 to weld a chunk of leftover exhaust in between the muffler and the heat shield, problem fixed within an hour no hassles from the backyard mechanic.
 
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I am all in favor of strictly adhering to the manufacturers recommend preventive maintenance schedule, but I dont. I also don't keep records that well so I'm probably out on any warranty extension unless the dealer gives it to me and I can't get the car cheaper without it.

I should keep better maintenance records though. My last two cars I have kept for 8 years each, one was 17 years when I got rid of it and the other car is currently 19 years old. This has allowed me to use parts warranties. On one I replaced the radiator and 7 years later replaced it again and they gave me a new one under lifetime warranty! I've also gotten multiple sets of break pads and one heater core 3x over! I'd probably be able to get a lot more use out of those lifetime parts warranties if I kept records rather than tried to remember.

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I am all in favor of strictly adhering to the manufacturers recommend preventive maintenance schedule, but I dont. I also don't keep records that well so I'm probably out on any warranty extension unless the dealer gives it to me and I can't get the car cheaper without it.

I should keep better maintenance records though. My last two cars I have kept for 8 years each, one was 17 years when I got rid of it and the other car is currently 19 years old. This has allowed me to use parts warranties. On one I replaced the radiator and 7 years later replaced it again and they gave me a new one under lifetime warranty! I've also gotten multiple sets of break pads and one heater core 3x over! I'd probably be able to get a lot more use out of those lifetime parts warranties if I kept records rather than tried to remember.

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Anybody that changes a heater core three times loves punishment, although the next time around is usually easier. My last heater core job (2002 VW Jetta):

Dash out!

027.jpg

Heater box rebuild!

023.jpg
 
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There are things you should do that aren't listed in the owners manual. You see the results in cars that have low mileage per year. Mostly change your fluids occasionally. Examples.

1) I have a Mustang bought new in Nov. 2004. Now has about 65K miles and I did the brakes a couple of months ago. Decided to flush the brake fluid. It was opaque and discolored. Probably full of H2O. Cost (since I did it myself), maybe $10.
2) This made me think of anti-freeze. Drained and refilled it. It was discolored. Don't know if it would be a problem but I might have spent $30. Cheap compared to:
3) A friend has an A/M DB7 from the 90's. It had about 30K miles on it when it died in a small city about 1K miles from home. He didn't want a local guy to touch it and paid to have it shipped home. Here, a bunch of "car guys" including a very experienced British mechanic got into it (how often have you worked on an Aston Martin?). The head gasket was blown. Fixed it. The mechanic suggested that time, not miles, degraded the anti-freeze to the point it got acidic and ate the gasket. Can't say he's right but he said he replaced ALL fluids every 3-5 years. An aside, what does an A/M head gasket cost? Well, A/M Britain offered him one for ~C$2200. One of the "car guys" pointed out to him the engine in his car was Jaguar. The local Jag dealer brought one in for ~C$190. For a typical Ford/Chev/whatever it would have been ~C$30. Still want an exotic car?

Of course, with cars, YMMV.
 

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