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I would expect a letter from the original mortgage company saying that it was paid off and if I were really ambitious I would check a few months later with my county's recording office to make sure that the lien release was recorded.
(I have the joy (I think) of having a zero-balance HELOC in first position and a traditional 15 year mortgage with a significant balance in second position. Investigating that mess is how I know my original 30 year fixed mortgage was properly paid off.)
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"At times the world can seem an unfriendly and sinister place, but believe us when we say there is much more good in it than bad. All you have to do is look hard enough, and what might seem to be a series of unfortunate events, may in fact be the first steps of a journey." Violet Baudelaire.
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