T
TromboneAl
Guest
I wanted my daughter to make her own plane reservations for flying home for Christmas, and gave her a temporary credit card number.
She used Priceline.com, did a name-your-own-price, and got a response that she thought meant "sorry, no flights at that price." Apparently she didn't read the fine print, and in fact she was committed and the credit card was charged.
However, thinking it hadn't gone through, she made, 10 minutes later, another reservation, and now she has two.
She tried a few times to get it undone, then I took over. I've tried everything: "You're taking advantage of a minor," "The website wasn't clear," "Can we get credit", "Can we get a partial refund", "She wouldn't have made a new reservation if it was clear, etc." Spoke with supervisors. No luck at all.
On Monday, I'll pass this on to the MBNA dispute resolution, who will work on my behalf.
The second ticket was made with CheapTickets.com, and trying to cancel that might be the next step, but the case is even weaker there. We'll be out $407 if we can't get it fixed. Or in other words, I'll be paying $407 for my daughter's class in "Read the Fine Print 101."
Any other suggestions?
She used Priceline.com, did a name-your-own-price, and got a response that she thought meant "sorry, no flights at that price." Apparently she didn't read the fine print, and in fact she was committed and the credit card was charged.
However, thinking it hadn't gone through, she made, 10 minutes later, another reservation, and now she has two.
She tried a few times to get it undone, then I took over. I've tried everything: "You're taking advantage of a minor," "The website wasn't clear," "Can we get credit", "Can we get a partial refund", "She wouldn't have made a new reservation if it was clear, etc." Spoke with supervisors. No luck at all.
On Monday, I'll pass this on to the MBNA dispute resolution, who will work on my behalf.
The second ticket was made with CheapTickets.com, and trying to cancel that might be the next step, but the case is even weaker there. We'll be out $407 if we can't get it fixed. Or in other words, I'll be paying $407 for my daughter's class in "Read the Fine Print 101."
Any other suggestions?