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Old 03-18-2017, 06:38 PM   #41
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Old 03-19-2017, 08:25 AM   #42
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Quote:
Originally Posted by Tadpole View Post
I'm still wondering what I should do after something happened a couple of hours ago. I logged into Bank of America. Bank of America has this very irritating habit of generating a popover right after login. These are usually just promotions.

Today I logged into BoA and the popup said they were required to verify social security numbers. There was a grey box that, presumably, if you clicked on it, your social security number would appear and you could verify it. Beneath this box was a statement to the effect that BoA had greyed out the number to preserve my security. (How absolutely weird is that.) I didn't click on the box but rather chose the option that it was correct without looking at it.

BoA wouldn't let me close the popover without looking at my SS number but rather let me chose another option for finishing this later. As a sanity check I logged out and back in and the popover appeared again.

Everything in the bank account looks legit. Its https, the address box has the VeriSign approval and Trusteer Rapport which BoA issues says the connection is legit and is not suppose to allow a "man in the middle" of the connection. No alarms from Norton or Malwarebytes but they might not be able to detect this type of thing.

On the other hand, I don't really believe a bank would require you to expose your SS number online when they, themselves, do not think this is a good thing to do.

Very strange.

I am pretty sure it is legit since the verification page is spawned off from the main BOA page. BTW I got the same thing and I kept on ignoring it saying I would do it later, but I had to update it when I got a new debit card and I had to activate it. I think I needed to verify other info like citizenship and place of residence too. When I said I was a resident of Canada, it told me to go to a BOA branch to make the change (there are no BOA branches here though. They will have to wait until I am in the U.S....)


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Old 03-19-2017, 11:13 AM   #43
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I am pretty sure it is legit since the verification page is spawned off from the main BOA page. BTW I got the same thing and I kept on ignoring it saying I would do it later, but I had to update it when I got a new debit card and I had to activate it. I think I needed to verify other info like citizenship and place of residence too. When I said I was a resident of Canada, it told me to go to a BOA branch to make the change (there are no BOA branches here though. They will have to wait until I am in the U.S....)


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Thanks, that is reassuring. I decided to do just that. I have a local branch so I am monitoring the account over the weekend and going to the branch on Monday to resolve the SS number issue. I have a joint account and both my husband and I have a login account. His isn't asking for SS number verification.

Thanks! I'm doing just what you suggest.
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