I'm more or less aware of the history, but during my working life I had to worry about #1.. me! What did microsoft really try to offer anyone after re-packaging Lotus 1-2-3? 20 years or more is a long time to sit on your laurels.
The buying public allowed it to happen, since, first, computers were really only used by geeks anyway, and
what better badge of geekdom than to control a resource that no-one else can figure out? No one at any decision-making level wanted "computers for the rest of us". (I cannot emphasize this enough.) I would posit that many still do not want that. Get your PC-knowledgeable and Mac-ignorant tech staff in a room along with a purchasing manager, and, Bob's your uncle, PCs for everyone.! The quality-control issue was, as I have admitted, a risk that Apple took and lost. But I think the the prevailing MS approach has held personal computing back a couple of decades, 10 years minimum. Look at printing: I have always been able to print at a percentage.. always!! PCs users can't/couldn't. Why put up with that kind of s**t?
Thank you for pointing out the fact that I can get all my Classic apps to run in OSX. MS couldn't even get their concurrent versions to play nice together, much less grandfather in fully-operative old ones. I'm willing to pay a premium to a company that, admirably, thinks about its users first.
I cant really fault microsoft for having a large number of problems to deal with.
I can, since 1.) it was their decision to begin with, from which they profited greatly nonetheless, and 2.) they seem to have only started to come to grips with it recently, which is unconscionable given the wad of cash they've been sitting on.
You can make excuses for either company, but I have to look at it from the point of view of the poor user. Can I come in in the am, turn the thing on, do my work, print, hook things up without problems, go home at a normal hour. Mac: yes, almost always, since 1984. PC: no, almost never, until maybe lately.
I care about the market share of one: me!
product quality and ease of use that frankly hasnt existed in years
I think OSX is a nice software product
Explain.