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Vanguard call-in password a risk?
Old 06-29-2016, 10:34 AM   #1
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Vanguard call-in password a risk?

I've paid a lot of attention to password security. Then just remembered the old call-in password to Vanguard (enhanced security password) I set up years ago. It is vulnerable in maybe two ways: (1) the rep can see it which is really a no-no for password security, (2) to be memorable it is usually short and easy to say to the rep.

So I've changed over to the voice verification which is somewhat like a voice fingerprint. It was easy to set up by just calling up the rep. I think it is best to use a clear landline phone when setting it up. I tried it afterwords on two phones and it worked nicely. You do not need to remember the pass phrase as they prompt you with the phrase during the call-in.

Anyway, thought I would pass this on to others who might be behind the times like I was. Here are two links from VG on this:
https://personal.vanguard.com/pdf/c106.pdf?2210065141

https://personal.vanguard.com/us/XHT...JumpPage.xhtml
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Old 06-29-2016, 11:34 AM   #2
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My pension plan uses voice verification, much more convenient when I need to call them.
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Old 06-29-2016, 12:12 PM   #3
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I've so hardened myself as a target that I've lost track of how much I've done. Yesterday when I went to enroll in voice identification I'd forgotten I'd done it long ago.

I'd also forgotten I get text alerts regarding transactions at VG until I received one this week about a transfer.
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