Join Early Retirement Today
Reply
 
Thread Tools Display Modes
Vanguard Not Recognizing Computer -- Anyone Else?
Old 10-26-2010, 09:40 AM   #1
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
TromboneAl's Avatar
 
Join Date: Jun 2006
Posts: 12,880
Vanguard Not Recognizing Computer -- Anyone Else?

Today VG has started asking secondary security questions. Anyone else had that start? I'm using Firefox.
__________________
Al
TromboneAl is offline   Reply With Quote
Join the #1 Early Retirement and Financial Independence Forum Today - It's Totally Free!

Are you planning to be financially independent as early as possible so you can live life on your own terms? Discuss successful investing strategies, asset allocation models, tax strategies and other related topics in our online forum community. Our members range from young folks just starting their journey to financial independence, military retirees and even multimillionaires. No matter where you fit in you'll find that Early-Retirement.org is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with our members, see fewer ads, upload photographs, create a retirement blog, send private messages and so much, much more!

Old 10-26-2010, 09:58 AM   #2
Thinks s/he gets paid by the post
 
Join Date: Jun 2004
Location: No. California
Posts: 1,858
It happened to me last week, but not today.
KB is online now   Reply With Quote
Old 10-26-2010, 10:21 AM   #3
Thinks s/he gets paid by the post
 
Join Date: Feb 2007
Posts: 3,681
Just happened to me too. This happens occasionally on some sites. I figure they need us to answer it every couple of months or so just to make sure we're still who we say we are.
__________________
Married, both 69. DH retired June, 2010. I have a pleasant little part time job.
Sue J is offline   Reply With Quote
Old 10-26-2010, 10:33 AM   #4
Moderator Emeritus
Nords's Avatar
 
Join Date: Dec 2002
Location: Oahu
Posts: 26,860
Quote:
Originally Posted by TromboneAl View Post
Today VG has started asking secondary security questions. Anyone else had that start? I'm using Firefox.
I don't have a Vanguard account, but I've noticed that trend on a number of logins to other financial websites.
__________________
*

Co-author (with my daughter) of “Raising Your Money-Savvy Family For Next Generation Financial Independence.”
Author of the book written on E-R.org: "The Military Guide to Financial Independence and Retirement."

I don't spend much time here— please send a PM.
Nords is offline   Reply With Quote
Old 10-26-2010, 10:37 AM   #5
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
 
Join Date: May 2005
Posts: 17,239
Happened to me last night... using IE... wondering the same...



Edit to add... just checked and it asked again...
Texas Proud is offline   Reply With Quote
Old 10-26-2010, 10:42 AM   #6
Thinks s/he gets paid by the post
Onward's Avatar
 
Join Date: Jul 2009
Posts: 1,934
Depending on how the VG site is coded, the extra security questions may come when your computer's IP address changes. That change is controlled by your ISP and is usually invisible to you.
__________________
And if I claim to be a wise man, it surely means that I don't know.
Onward is offline   Reply With Quote
Old 10-26-2010, 10:55 AM   #7
Administrator
MichaelB's Avatar
 
Join Date: Jan 2008
Location: Chicagoland
Posts: 40,708
This happens to me 2 or 3 times a year. Whenever IP address changes, but also what I thought was randomly but appears to be more of a system-wide security check.

It has happened once or twice at USAA as well.
MichaelB is offline   Reply With Quote
Old 10-26-2010, 11:27 AM   #8
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
 
Join Date: Nov 2007
Posts: 7,746
Al,

I just tried it and I had to answer security questions for my personal account and then the same when I logged in to our corporate pension account (for my employer).

Must be that time of the month again.

Edit to add: And when I logged out of the corporate account, and logged back in to my personal account, I had to answer a security question yet again. My understanding was that once you log in from your computer, Vanguard trusts that computer for some period of time (maybe a couple months??).
__________________
Retired in 2013 at age 33. Keeping busy reading, blogging, relaxing, gaming, and enjoying the outdoors with my wife and 3 kids (8, 13, and 15).
FUEGO is offline   Reply With Quote
Old 10-26-2010, 11:44 AM   #9
Moderator Emeritus
W2R's Avatar
 
Join Date: Jan 2007
Location: New Orleans
Posts: 47,500
I just logged into Vanguard, and was asked no security questions.

My only problem was that I forgot that I changed my password, and used the old password. After two failed attempts, I looked it up in my files, and logged in with no further delay.

I have been asked security questions when logging in at Frank's house, which I almost never do. That is understandable, because I am logging in from what is (to Vanguard) an unfamiliar computer.
__________________
Already we are boldly launched upon the deep; but soon we shall be lost in its unshored, harbourless immensities. - - H. Melville, 1851.

Happily retired since 2009, at age 61. Best years of my life by far!
W2R is online now   Reply With Quote
Old 10-26-2010, 11:46 AM   #10
Moderator Emeritus
 
Join Date: May 2007
Posts: 12,901
This happens to me quite often on Vanguard's and USAA's websites. But not today.

Funny thing is DW became a USAA member many years before meeting me and the security questions on what has since become our joint account have not changed since then. So I am often asked the name of DW's boyfriend...
FIREd is online now   Reply With Quote
Old 10-26-2010, 11:59 AM   #11
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
RunningBum's Avatar
 
Join Date: Jun 2007
Posts: 13,227
Yes, I got the security question, and I had logged on from this computer, without rebooting it or my DSL router, within the last 2 days.

I hate some of those security questions that ask things like "What is your favorite food?" or book or country to visit, because if you don't have a firm favorite, you won't remember what to answer. Usually there are enough choices to find one, but sometimes they are all things that either don't apply or are "favorite" questions.
RunningBum is offline   Reply With Quote
Old 10-26-2010, 12:14 PM   #12
Administrator
Alan's Avatar
 
Join Date: Jul 2005
Location: N. Yorkshire
Posts: 34,124
It happened to me yesterday but not today. It has happened a lot this year as I've been travelling, and on various financial websites not just VG. I use the same laptop but once the ip address changes I will likely be prompted.

No big deal, at least it reminds me what the security questions are
__________________
Retired in Jan, 2010 at 55, moved to England in May 2016
Enough private pension and SS income to cover all needs
Alan is offline   Reply With Quote
Old 10-26-2010, 12:17 PM   #13
Thinks s/he gets paid by the post
 
Join Date: Feb 2007
Posts: 3,681
Quote:
Originally Posted by Alan View Post
No big deal, at least it reminds me what the security questions are
Or it's a nice chance to remember my maternal grandmother, childhood pet or high school mascot.
__________________
Married, both 69. DH retired June, 2010. I have a pleasant little part time job.
Sue J is offline   Reply With Quote
Old 10-26-2010, 12:21 PM   #14
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
TromboneAl's Avatar
 
Join Date: Jun 2006
Posts: 12,880
It happened a few times in a row, which is what made me suspect a problem, but it is now OK. Thanks for the responses.
__________________
Al
TromboneAl is offline   Reply With Quote
Old 10-26-2010, 12:24 PM   #15
Moderator Emeritus
W2R's Avatar
 
Join Date: Jan 2007
Location: New Orleans
Posts: 47,500
Quote:
Originally Posted by Sue J View Post
Or it's a nice chance to remember my maternal grandmother, childhood pet or high school mascot.
You had just one childhood pet? Your high school had a mascot?
__________________
Already we are boldly launched upon the deep; but soon we shall be lost in its unshored, harbourless immensities. - - H. Melville, 1851.

Happily retired since 2009, at age 61. Best years of my life by far!
W2R is online now   Reply With Quote
Old 10-28-2010, 07:06 AM   #16
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Ed_The_Gypsy's Avatar
 
Join Date: Dec 2004
Location: the City of Subdued Excitement
Posts: 5,588
It has happened to me several times in the last few months, typically when I upgrade my security. I assume that teh site recognizes a change in your system.

On my main machine I use WinXP with Firefox with Noscript, also have Superantispyware and Zonealarm Pro.

I also have Ubuntu with Firefox on a different machine. Got the message only the first time logging in.

I never use any other machine to log in to my financial sites. Paranoia is my hobby.
__________________
I have outlived most of the people I don't like and I am working on the rest.
Ed_The_Gypsy is offline   Reply With Quote
Old 10-28-2010, 08:14 AM   #17
Thinks s/he gets paid by the post
73ss454's Avatar
 
Join Date: Oct 2004
Location: LaLa Land
Posts: 4,698
For the last 2 days everytiime I went in I got a security question. That's a good thing, no?
73ss454 is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Which computer is better? Texas Proud Other topics 8 10-18-2010 09:54 PM
Old Computer to New Computer...Help! MovingtotheCove Other topics 3 09-18-2010 12:58 PM
Vanguard ETFs - hold with Vanguard Brokerage Services? nerdlet FIRE and Money 9 01-16-2010 04:53 PM
Vanguard Not Recognizing my Computer TromboneAl Other topics 37 06-29-2009 03:01 PM
Vanguard Index funds vs. Vanguard ETFs Saver FIRE and Money 8 03-22-2008 12:26 PM

» Quick Links

 
All times are GMT -6. The time now is 11:10 PM.
 
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, vBulletin Solutions, Inc.