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Old 11-05-2019, 11:34 AM   #41
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I have both Vanguard and Fidelity... I don't notice one being demonstrably better than the other in my experience.... everyone seems to be gaga over Fidelity's website and tools and I've used them and just haven't been very impressed... they're or but nothing to get excited about.
+1000

We have twice in many assets in Fidelity as Vanguard, someday it will be the other way around. I see nothing wrong with Vanguard. Perhaps they're attorneys are a little more anal than Fidelity or Schwab; I'm not sure that's a bad thing.
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Old 11-05-2019, 11:41 AM   #42
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A while back I was getting the nag screen to transition, but haven't seen anything for almost a year now. I have been giving serious thoughts about transitioning everything to Fidelity, but am afraid of losing my 20 years of cost basis information that is with VG. Anyone know if the cost basis info would transfer over to Fidelity if I moved?
When we moved assets from TDAmeritrade before brokerages were required to track cost basis, the cost info didn't transfer. I think assets purchased before that regulatory requirement won't have the info transferred, but assets purchased afterward would. Best thing is to save copies of your trade confirmations and/or statements before transferring assets to Fidelity.
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Old 11-05-2019, 12:46 PM   #43
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OP here. I allowed popups and now when I log into Vanguard I see the transition tab. I answered the questions and signed the form, hit submit and it said "transition could not be completed." What the heck? I have put in a call to my rep.
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Old 11-05-2019, 03:44 PM   #44
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After reading Boglehead posts over several months describing the...ummm..."issues" people were having (many of the same type as in this thread) I decided to consolidate everything to Fidelity...office in a nearby town, decent bonus for moving my accounts.
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Old 11-05-2019, 04:07 PM   #45
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After reading Boglehead posts over several months describing the...ummm..."issues" people were having (many of the same type as in this thread) I decided to consolidate everything to Fidelity...office in a nearby town, decent bonus for moving my accounts.
I did the same, but to Schwab a few months ago. At this point Schwab and Fidelity are 6 of one, a half dozen of the other. Only reason I went with Schwab is I liked the person I met with better.
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Old 11-05-2019, 05:18 PM   #46
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Originally Posted by pb4uski View Post
I have both Vanguard and Fidelity... I don't notice one being demonstrably better than the other in my experience.... everyone seems to be gaga over Fidelity's website and tools and I've used them and just haven't been very impressed... they're ok but nothing to get excited about.
Ditto, but my experience was 7 years ago. I remember wanting to transfer funds, what a PIA. Maybe it was because it was a 401K or maybe it was because I wanted to transfer to VG. I had to get a form notarized, mail it, wait for a letter back, then call them, go through a few transfers....yuk.
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Old 11-05-2019, 08:26 PM   #47
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OP here, no, when I log in to my own account and click on Holdings I do not see anything about transition. I got a message from my Account Rep today who said the transition info with a completed form would appear under "New Accounts" but when I click on New Accounts do not see any Transition form. It seems that the ability to transition is hiding from me so I will just stay where I am until they kick me out.
We have Taxable and IRA mutual fund accounts with Vanguard and we see the transition link only for the IRA. Pushing further through the process with the IRA there was a message saying that if you have any auto investing setup in an account the transition link will not appear until you delete them.
Stopped the process at that point and have yet to revisit the task.
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Old 11-05-2019, 08:41 PM   #48
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I've got mutual funds with Vanguard but I haven't gotten any emails or messages about transitioning.
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Old 11-06-2019, 12:00 AM   #49
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I've got mutual funds with Vanguard but I haven't gotten any emails or messages about transitioning.
A year or two ago they barraged us with "make the transition" emails and messages in the accounts. I don't remember any threat about if we didn't. And we didn't convert. Then it trailed off to nothing. If they have started on it again, they haven't been emailing us on it since then.
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Old 11-06-2019, 08:57 AM   #50
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OP here. I logged into my Vanguard account this morning and it shows all my investments are now in a brokerage account even though when I tried to transition yesterday I got a message that it was not completed. So the transition must have worked anyway. It looks like all my info transferred over--bank info, beneficiaries, etc. It also looks like my husband is still my full agent even though my rep had said I would need notarized form for this--I have messaged the rep to confirm.

I have also asked my rep for the name of someone higher up in management at Vanguard for me to file a complaint about this transition process--it took me hours and was very frustrating. I have been with Vanguard 30 years and do not intend to move at this point but I want them to know I am unhappy about all this.
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Old 11-06-2019, 09:26 AM   #51
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OP here. I logged into my Vanguard account this morning and it shows all my investments are now in a brokerage account even though when I tried to transition yesterday I got a message that it was not completed. So the transition must have worked anyway. It looks like all my info transferred over--bank info, beneficiaries, etc. It also looks like my husband is still my full agent even though my rep had said I would need notarized form for this--I have messaged the rep to confirm.

I have also asked my rep for the name of someone higher up in management at Vanguard for me to file a complaint about this transition process--it took me hours and was very frustrating. I have been with Vanguard 30 years and do not intend to move at this point but I want them to know I am unhappy about all this.
Let's see...

Conflicting information given.
Foot dragging, incomplete and ineffectual advice given by rep.
Total loss of control of the transferring of your money into a new account.

Tell us again why you don't want to move?
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Old 11-06-2019, 09:30 AM   #52
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Smiling.

Again, I will say that I have accounts still with Vanguard (brokerage), and with Fidelity.

In comparison, Fidelity is hot, smart, quick and effective.
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Old 11-06-2019, 10:02 AM   #53
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My rep claims if you see a Transition link at your account online, it is not ready to transition. Only when you see an Update link (enabled by VG) where the Transition link used to be can you transition online. Would be nice if clicking the Transition link would reveal that information.
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Old 11-06-2019, 10:21 AM   #54
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My rep claims if you see a Transition link at your account online, it is not ready to transition. Only when you see an Update link (enabled by VG) where the Transition link used to be can you transition online. Would be nice if clicking the Transition link would reveal that information.
That makes sense. Vanguard are doing a phased rollout. Safest way a conversion like this can be done. I've seen the opposite done before. Here's the new system for everyone, hopefully it works!
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Old 11-06-2019, 10:27 AM   #55
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I'm not sure why someone would waste time on the website if they are having trouble navigating it when they could make a simple phone call and have a rep take care of it for you.


I was doing other business on the phone a little less than a year ago and had the rep take care of it while I was talking to them.


Cheers!
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Old 11-06-2019, 10:42 AM   #56
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I'm not sure why someone would waste time on the website if they are having trouble navigating it when they could make a simple phone call and have a rep take care of it for you.


I was doing other business on the phone a little less than a year ago and had the rep take care of it while I was talking to them.


Cheers!
According to the OP, the rep didn't give that option.
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Old 11-06-2019, 10:45 AM   #57
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Been seeing these threads about Vanguard transition (Here and over at Bogleheads) and I see the "transition now" button on my Vanguard home page - but I have never been contacted by phone, email or any other way to transition - that's curious to me ... anyway, if there not pushing it, leaving well enough alone...
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Old 11-06-2019, 02:23 PM   #58
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Been seeing these threads about Vanguard transition (Here and over at Bogleheads) and I see the "transition now" button on my Vanguard home page - but I have never been contacted by phone, email or any other way to transition - that's curious to me ... anyway, if there not pushing it, leaving well enough alone...
+1
I'm leaning towards just ignoring and maybe will come to a time VG will do the transition for me by default .

If it ain't broke, don't fix it.
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Old 11-06-2019, 02:30 PM   #59
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I wonder why some of us are being pushed to transition and others hear nothing from Vanguard? Could it be the size or type of account?
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Old 11-06-2019, 02:35 PM   #60
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Interestingly, I have an issue with Fidelity that I do not have with Vanguard. With Vanguard I can easily transfer money from a tIRA to a Roth IRA online. With Fidelity I have to call and have an agent do this. It will not let me do this online. So far all I have gotten from then is that my tIRA is in "the wrong type of account for online transfers", and nothing about being able to change it to the right type of account.
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