ohfrugalone
Recycles dryer sheets
- Joined
- Aug 2, 2008
- Messages
- 71
I have had it with my bank and want to complain, in writing and hope that it is noticed. I have the name of the branch manager and also the name of the Community Banking District Manager, but not really sure they will care.
Am I wasting my time or will anyone actually care? And, if so, who should I address my letter to (what level, title), and how do I get their name and address.
I am in the process of closing my accounts - before I complain so they can't do anything to my money. My trust level is not high.
My complaint is simply about customer service, and how this teller has driven me away from the accounts I have had for 32 years. I have no overdraft, fee complaints because I always kept enough in the practically zero interest accounts to ever encounter a problem like that.
Any suggestions and sorry if this is too boring of a subject but don't know where to find out.
Am I wasting my time or will anyone actually care? And, if so, who should I address my letter to (what level, title), and how do I get their name and address.
I am in the process of closing my accounts - before I complain so they can't do anything to my money. My trust level is not high.
My complaint is simply about customer service, and how this teller has driven me away from the accounts I have had for 32 years. I have no overdraft, fee complaints because I always kept enough in the practically zero interest accounts to ever encounter a problem like that.
Any suggestions and sorry if this is too boring of a subject but don't know where to find out.