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Warning: Turbotax free is not free
Old 02-17-2013, 05:40 PM   #1
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Warning: Turbotax free is not free

My daughter just tried the "Turbotax free" online filing for her 2013 federal income tax. It is advertised as "free", but it then switches you to the $19.95 version. From doing some searches, this is apparently a common complaint. You can contact customer support and ask for a "discount code", and they will remove the charge. This is after waiting on hold for nearly an hour.

Just a heads-up. There are free online tax services, that don't play this game.

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Old 02-17-2013, 05:51 PM   #2
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That is odd. I helped both of my (adult) kids with their tax returns and the return, federal e-filing and state e-filing were all free. One state was TT the other was another vendor.

In each case I started from the relevant state tax department website.

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Old 02-17-2013, 07:29 PM   #3
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Was it perhaps a case of needing Form 1040 instead of just 1040EZ?
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Free vs. Basic Turbotax
Old 02-17-2013, 08:03 PM   #4
Confused about dryer sheets
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Free vs. Basic Turbotax

I did the free Turbo Tax accessed through by own bank's website to prepare my 1040 but when I found I couldn't understand, again, the Georgia tax return instructions I went back and paid $27 for the T.Tax basic, accessed my account, and e-filed both returns. Actually if your time is worth anything, the basic is a bargain. I noticed that T. Tax at the big box store was expensive to buy. Its cheaper closer to filing time.
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