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What's with experian Online credit report
Old 12-06-2018, 08:23 AM   #1
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What's with experian Online credit report

I have been trying for several weeks to get my free online report from experian but I get this message "Our online credit report service is temporarily unavailable while our system undergoes maintenance. Please try again later, or you may call 1 800 311 4769 to order your personal credit report to be delivered by U.S. Mail."
When I call the 899 #, I was on the phone for 35 minutes forced to list to their constant advertising so I gave up.

These companies make multi millions if not billions on our data but equifax had a MAJOR security breach and experian can't provide an online or mailed report.
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Old 12-06-2018, 09:11 AM   #2
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Have you tried CreditKarma?
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Old 12-06-2018, 09:37 AM   #3
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I used both their website because I can get free multiple copies allowed in my state. I also the official website that accesses the reports from all 3 companies.

Anyone recently try to get their report from experian?
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Old 12-07-2018, 07:23 AM   #4
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Post a report of your failed efforts on their Twitter account or FB page if they have one. You might get a response faster than by phone.
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Old 12-07-2018, 09:31 AM   #5
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I get that all the time. If trying with an alternative browser and no ad block active doesn't work, I do a paper form. I have the form filled out in an electronic version with the next page of the document having images of the proof that's required for the paper request. Takes just a minute longer than the online process. But I never want them to get off the hook by having poor reliability of their web interface.


If you want to complain:
https://www.consumerfinance.gov/complaint/
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Old 12-07-2018, 03:05 PM   #6
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I too have given up getting my free annual credit reports online. Instead, I go the fast snail mail route.

I wonder though if having my credit frozen has anything to do with my flunking the prove who I am questions which occurs.
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