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Someone trying to gain access to my Apple ID!!!!
Old 10-16-2014, 07:07 PM   #1
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Someone trying to gain access to my Apple ID!!!!

Hmmmm - someone is trying to break into my Apple account.

I got three emails yesterday morning sending me a link to reset my Apple ID password. Since they can't get my emails, that didn't work for them.

I checked my iTunes account this morning, and everything looked OK.

Then later today I got a survey email giving me a case ID related to a call to Apple Support yesterday. This one was linked to my Apple iCloud email which is probably linked to my other ID. I was able to look up the case.

So I chatted online with Apple Support to let them know that none of these - the password resets, and the call to Apple Support - were initiated by me. Apple Support told me that identity couldn't be verified on that support call, so it didn't go anywhere.

Whatever they are trying to do is not working, and they can't access my account without intercepting my email (which is a separate service on our private domain name).

But it is kind of spooky!

If I get an email telling me that my password was successfully changed - then I have to give Apple security a call. I don't expect this to happen.
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Old 10-16-2014, 11:16 PM   #2
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You should gave 2 step authentication working. IIRC, Apple makes it mandatory.
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Old 10-16-2014, 11:46 PM   #3
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Yes, I'll do that. Thanks!

Funny that Apple Support didn't suggest that.
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Old 10-16-2014, 11:53 PM   #4
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Definitely go for the two-step verification.

Frequently asked questions about two-step verification for Apple ID

The odds are that unless you have a really unusual Apple ID, that you are just running up against a confused user that has misremembered their ID as yours. This can be a pain from the constant password reset requests and the Apple Support stuff.

With the 2 step verification turned on, doing a password reset requires the Recovery Key, rather than the e-mail recovery link and 'secret questions' stuff that celebrities found was easily hacked. You won't get the e-mails because they aren't sent, and the bozo trying to use your Apple ID doesn't have your Recovery Key.
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Old 10-17-2014, 01:40 AM   #5
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+1 on 2-step verification.

Note that once you have it set up that there is no more inconvenience to you while you are accessing the Apple Store etc. The 2-step verification with a code being sent by SMS only happens when accessing the Apple store from a new device.

I also have 2 step verification set on my email.
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